I have booked double room in this hotel, and for this I had to pay ZAR700 as deposit.
The cancellation policy in the contract stated that, if I cancelled my booking within 14 days in advance, the deposit loss was 50%. I had to cancel my reservation for airline schedule change 16 days in advance, and so I asked my ZAR 350 back, but, in spite of my frequent enquiries, I never had 1 ZAR back, nor I had any answer from the hotel staff. Just, simply, ignored.
If you are going to book in this hotel be careful, don't pay one penny in advance.
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