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Crane's Nest Guest House @ 211

211 Charles Street Brooklyn, Pretoria 0081 South Africa

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#117 of 207 guest houses in Pretoria
Location
Cleanliness
Service
Value
Crane’s Nest Guest House offers outstanding accommodation in Pretoria where attention has been given to detail to make you feel special. The Jacaranda trees will give you a purple paradise during September to December. Crane’s Nest is in Brooklyn Pretoria and is located between embassies and gives the old Pretoria a character ambiance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Massage
BBQ facilities
Wifi
Paid wifi
Breakfast in the room
Snack bar
Car hire
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Safe
Kitchenette
Room types
Suites
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HOTEL CLASS
3.0 of 5 stars
28Reviews0Q+A3Room tips

Reviews
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Cindy M wrote a review Feb 2019
3 contributions1 helpful vote
Arrived at midnight after a family birthday. Rooms dirty, bedding dirty and smelt as if it had been slept in. Did not even unpack our bags, climbed into our car and drove an hour and half back home. Owners ignored our complaints when I phoned on the Sunday and again on the Monday. Looks fantastic on their website. Don't be fooled ...... it"s disgusting.
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alicia A wrote a review Dec 2017
1 contribution
We made the booking for a couple to stay over 02/12, with a couples massage on 03/12 at 10h00. When they got there at 02/12 15h30 they were given a room key and was told that they will be called for the massages as they moved them to 02/12 @ 16h00. Nobody came to call them and when they asked when they need to be there, there were answered rudely that the massage time started at 16h00 and they are late. This was only the start as the arrived 30min earlier. The wife went to the ladies while they were in the room and informed her husband that there is no toilet paper, he went to reception and he was given toilet paper and beverages to take to the room as they forgot to put this in the room. There was Champagne ordered for the room as well and this they never received until today(this is a BIG problem). The breakfast form was completed after massage and handed in to reception as they were requested, they booked the breakfast for the couple at 09h00. On arrival for breakfast they received food that was cold and not even the order that they placed. After breakfast the husband went to reception and complained to her about the issues that he has and she apologized for the inconvenience, believe you me he didn’t want to pay the outstanding amount. They went to pack up and left, as they left there was a number on the page given to them, the number is 083 929 8844. He spoke to the lady and complained about the bad service he received and she requested us to send an email with the complaint. This is not the service that you expect from a 4 star guest house. I believe you take pride in your place and therefore would like to be compensated for the inconvenience and bad taste that you left with this couple.
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Date of stay: December 2017
Value
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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adeledupreez101 wrote a review Aug 2017
Pretoria, South Africa3 contributions
Wonderful stay and lovely guesthouse. Free WiFi and the service was fantastic. Close to the Brooklyn Mall. Great location.The rooms are clean and tidy comfortable with air-conditioning in the rooms. We will be back, thank you for an awesome experience.
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Date of stay: June 2017
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Willow Wobber Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nevillep444 wrote a review Nov 2016
Jwaneg2 contributions
Excellent value in a very prime location. Rooms are spacious and very comfortable and the wireless internet is very welcome. The guest house is close to Brooklyn Mall and various restaurants (+-0.5 km) which makes it a cinch for grabbing a good meal and doing a bit of shopping without having to venture into the heart of the city.
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Review collected in partnership with this hotel
Date of stay: November 2016
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Letlhogonolo M wrote a review Oct 2016
Pretoria, South Africa4 contributions
We visited on the 14 till 16 October. On saturday when we tried to shower there was no hot water. We went to find some one who can help/explain the situation to us. Met a lady who was very rude and unhelpful. Eventually we went outside found Joseph (he works there)who told us the geyser had tripped.. we should wait an hour for hot water. Two hours later no hot water😠. Fast foward sunday.. same issue no hot water. Sent emails about this issue no one bothered to even apologise or explain why and what happened.
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Date of stay: October 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nomvuyok wrote a review Aug 2016
Emalahleni, South Africa1 contribution
Rooms very neat. Great service. I liked that I chose my own breakfast and enjoyed it. The staff is very professional. The room was spacious, tidy and well decorated. But there was no WiFi which is very important when I travel for business.
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Review collected in partnership with this hotel
Date of stay: July 2016
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fouriealicia92 wrote a review Feb 2016
Pretoria, South Africa4 contributions
Made use of this accommodation during a business trip, did not feel like work but rather like an holiday, staff very friendly and helpful, nice and quite, convenient location, spacious rooms with clean linen and money well spent on accommodation and the Breakfast was delicious
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Date of stay: February 2016
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yolla444 wrote a review May 2015
Western Cape, South Africa5 contributions1 helpful vote
My company have send me for Business in Pretoria and they have booked me in at Cranes Nest Guesthouse @ 211 for a week. The room that they have gave me have everything that I needed. The Breakfast was always on time and the staff always have a Smile on there face. One morning my car did not want to start and I was running a little bit late, the Manager on duty was very quick to help an arrange their Settle service to come and pick me up and take me to where I needed to be and arrange for me to get back to the Guesthouse again. After a long day I still need to sort out my car but as the Manager picked me up after my meeting they have arrange someone to meet us at the Guesthouse to have a look at what was wrong with my car, I have experience that the staff go out of their way to help and accommodate all guest needs and always willing to go the extra mile. Thank you allot and hope to visit you again soon.
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Date of stay: March 2015
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SJB8851 wrote a review May 2015
Phalaborwa, South Africa1 contribution
My advice is to avoid this place. The service and the treatment of guests is atrocious. When we arrived a base of a bed was made up (absent of the mattress), and not to mention the dirty cutlery in the self catering unit that we stayed in. That was the quality of accommodation offered. As one of the previous reviews stated the manager was rude and unhelpful. Never again!
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Date of stay: September 2014
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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George R wrote a review Feb 2015
Helsinki, Finland132 contributions125 helpful votes
Never before have I had cause to resort to writing about my experience of a place without having actually stayed there. My issue concerns the problems I have experienced in retrieving my deposit from this establishment after I cancelled my booking according to the cancellation policy. All my emails to this place went unanswered ( 5 or 6 of them), after which I took recourse to the customer service at booking.com. They, too, were at first slow to respond to my problem after which I threatened to contact the authorities in Brussels. This, it appears, persuaded them to act and in due course they paid me back my deposit. Two days afterwards Cranes Nest also refurbished me with the outstanding amount. Now they wanted their money back. I instructed them to clear up this business up with booking.com. since I would have preferred to reimburse the latter. However, they just went along and simply charged my credit account without my permission. This is the worst experience that I have had in 40 years of travel, and I would advise travellers to stay clear of this place. Do not believe one word of the glowing reviews you shall find here since I believe that they are mostly fraudulent.
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Date of stay: October 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
8
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CRANE'S NEST GUEST HOUSE @ 211 - Updated 2024 Prices (Pretoria, South Africa)

Frequently Asked Questions about Crane's Nest Guest House @ 211
Which popular attractions are close to Crane's Nest Guest House @ 211?
Nearby attractions include Austin Roberts Bird Sanctuary (0.6 miles), Brooklyn Mall (0.5 miles), and Just Breakout (0.7 miles).
What are some of the property amenities at Crane's Nest Guest House @ 211?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
What food & drink options are available at Crane's Nest Guest House @ 211?
Guests can enjoy a lounge, barbeque facilities, and a snack bar during their stay.
Is parking available at Crane's Nest Guest House @ 211?
Yes, free parking is available to guests.
What are some restaurants close to Crane's Nest Guest House @ 211?
Conveniently located restaurants include Kream, Crawdaddy's, and Moo Moo Brooklyn.
Are any cleaning services offered at Crane's Nest Guest House @ 211?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crane's Nest Guest House @ 211?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Crane's Nest Guest House @ 211?
Many travellers enjoy visiting Union Buildings (2.5 miles), Sammy Marks House (3.4 miles), and Melrose House (3.0 miles).