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Premier Hotel Pretoria

4.0 of 5
573 Church Street East, Pretoria 0001, South Africa
Hotel amenities
Premier Hotel Pretoria
Ranked #13 of 62 hotels in Pretoria
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17 reviews from our community

    Trip type
Traveller rating
    3
    6
    5
    1
    2
Date Rating
Durban, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013

This hotel, situated in the heart of Pretoria, is an ideal location for business. It has up-to-date conferencing facilities, and the hotel is close to restaurants, night clubs and shopping malls. Beware, however, that the road facing rooms are very noisy, especially late at night, and the noise from neighboring apartments can be quite annoying. Nevertheless, the staff are super-efficient... More

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PremierHotelsSocial, General Manager at Premier Hotel Pretoria, responded to this review
13 May 2013

Dear Guest “Chester4_12”, Thank you for this affirmation that we are indeed meeting the high expectations of our most valued guests. I will ensure that my staff receive this information as part of our on-going training and development program. The challenges you highlighted exist in many city hotels, and we are fortunate that we can easily address them with options... More

Centurion, South Africa
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 April 2013

the hotel is so cute and with immaculate small gardens and rock pool.the views are Majestic overlooking the landmark Union Buildings Gardens. the hotel is situated centrally and between major routes. Suitable for business travellors. i do not recommen dfor family holidays due to its location on a busy route env though it is private. the meals and tea refreshments... More

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See 2 more reviews by Koki80 for Pretoria
PremierHotelsSocial, General Manager at Premier Hotel Pretoria, responded to this review
10 April 2013

Dear Valued guest, Thank you for your positive feedback, it is indeed gratifying to note that we are fulfilling the most basic requirements of our most valued commodity, our valued guests. We are always re-aligning our facilities and services, and are now promoting our specially designed packages to cater for the leisure traveller as well. Please contact me directly for... More

Boksburg, Gauteng, South Africa
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 19 March 2013

The hotel is conveniently located in Pretoria but away from the hustle and bustle. Easily accessible from all major routes. The exterior is very well kept and as you pass through the entrance you are pleasantly welcomed by all the staff. The conference rooms are a little small so be sure to chose thenrightnvenue for the size of the group... More

Was this review helpful? Yes 1
PremierHotelsSocial, General Manager at Premier Hotel Pretoria, responded to this review
5 April 2013

Dear Debbie, Thank you for this constructive feedback, which is welcomed, and appreciated as always. You have highlighted various aspects of our operation that are specifically aimed at enhancing and maintaining the guest experience, and it is certainly encouraging to note that we are succeeding in our efforts to offer the highest level of guest service and facilities possible. Kind... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 February 2013 via mobile

I am a facilitator that often run workshop at this hotel. Their customer service are of a very high quality. From the cleaners to Management,friendly helpful service. Delegates are happy with the food and he service offered.

Was this review helpful? Yes 1
PremierHotelsSocial, General Manager at Premier Hotel Pretoria, responded to this review
1 March 2013

Thank you for taking the time to provide us with this constructive review. I will take this back to my team as further motivation in our on-going training and development plan. This will certainly reinforce the value of providing excellent customer care and service, and the resulting enhancement of our guests experience, as referenced in your comments. Sincerely, Daniel Velayutham... More

Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 January 2013

Be careful, be careful, be very careful. There is a potential for a credit card fraud in this hotel. I stayed in Premier hotel Pretoria from 22 to 24 January in the middle of the Africa Cup. At the time of check in I was asked for the credit card for photocopying. I was astonished that the reception staff took... More

Was this review helpful? Yes 1
XDvir, General Manager at Premier Hotel Pretoria, responded to this review
18 February 2013

Dear Sir, Thank you for your recent review of the Premier Hotel Pretoria. Your concerns regarding credit card fraud are indeed valid, and this unfortunately applies to hotels worldwide. To safeguard the interest of our guests, and the business, we apply a specific policy for all payments processed via credit cards. This policy was formulated in accordance with banking regulations,... More

Cape Town Central, South Africa
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 20 November 2012

This is a fairly basic hotel situated close to the Union Buildings in Pretoria. The reception staff were consistently friendly and helpful. The rooms are comfortable but basic and you need to pay for internet. There was plenty of outside noise from an alongside bar during a week-night stay, and light comes through the bathroom glass doors in the early... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 April 2012

The hotel is within easy walking distance of the Union Buildings. My booking was handled by an agent so check-in was quite painless and handled very professionally. The hotel is relatively new and so is in a very good state of repair. The rooms are more than adequate (in fact quite big) if they are to be used as overnight... More

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See 2 more reviews by MikeC47 for Pretoria
GB
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 19 September 2011

We were happy with this hotel. We only stayed one night. We were in a tour of 6 and our tour guide was very efficient and we were booked in quickly and given a welcome drink etc. Room satisfactory. We had no complaints.

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Roma
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 October 2009

This hotel is to avoid! Really! First impression: I arrived and nobody at the reception...(it is supposed to be a 4* hotel...) had to wait a couple of mins alone in the tiny little lobby before someone appears. I did my booking directly with the hotel and they already charged me the total amount in advance..fine. When the receptionist arrived... More

Was this review helpful? Yes 4

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3 of 5 stars Reviewed 17 September 2009

It'll do in a pinch if you need a business stop. Works fine.

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Additional Information about Premier Hotel Pretoria

Address: 573 Church Street East, Pretoria 0001, South Africa
Region: South Africa > Gauteng > Pretoria
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 62 hotels in Pretoria
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Premier Hotel Pretoria
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