I have stayed here several times in the past on business and have had mixed feelings as the rooms didn't seem to justify the high price. Particularly in the past the top floor wasn't of the same standard as the other floors and was mainly for airline staff and overflow guests. Thankfully it is now the same standard as the...
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I spent one night at the Michelangelo and was blown away by the service and the standards. Firstly, the best part about it is that it's smack bang in the middle of Johannesburg, you really can't get a better location. The service was friendly and professional and the room was amazing, with views over the city. I had breakfast in...
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Dear Robtravels312578
We appreciate your comments regarding your stay at The Michelangelo Hotel.
It is always a pleasure to receive positive feedback and I agree with you wholeheartedly that we are very fortunate with our location.
I will share your comments with our team, who I am certain will be encouraged by your remarks.
Thank you again for sharing your...
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The hotel is well located and convenient with the mall attached to it. The services were mediocre and keep informing them of your time of arrival time and time again to ensure that your room is ready. Though they wanted to charge an extra half day charge for a 2 hour later departure, they were unable to provide us with...
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Dear Bj8four
Thank you for taking the time to tell us about your stay at The Michelangelo Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We do try to ensure that all rooms are available on arrival, however this is dependant on availability. We however guarantee that rooms...
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Excellent location, generally good service and friendly ambience. The hotel has allready a few years, and that is evident in the rooms where carpets and furniture needs to be renewed. This hotel also needs a richer breakfast, little variety and juices should be much better.
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Dear Cdn07
We appreciate your comments regarding your stay at The Michelangelo Hotel. It is always a pleasure to receive positive feedback.
We have recently turned 15 years old, so we do understand that there are some nicks and scratches, but we are in the process of amending these.
I will also convey your concerns to our Food & Beverage...
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we had 2 connecting rooms since i was travelling with my family. hotel location is great since it is connected to sandton city which is a huge mall with all your needs. you need approx. 3 days to get familiar with all services and shops in mall. must try their steaks in nelson mandela square since south africa is very...
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This time, it is Johannesburg. I stayed here in Jan 2012. I can say only one word about this hotel Äwesome, Grand, luxury at its best". I stayed last time in Michelangelo Towers and the same was before Soccer Tournament. This time, i was in Michelanglo Hotel near to Nelson Mandela Square. Breakfast is above average but not great. I...
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Dear Surendra45
We appreciate your comments regarding your stay at The Michelangelo Hotel. It is always a pleasure to receive positive feedback.
We have noted and will investigate the problems you experienced with Internet connectivity during your stay with us.
I will share your comments with our team, who I am certain will be encouraged by your remarks.
Thank you...
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Very nice efficient hotel but just too overpowering, I do not need anyone to press the elevator button for me. Rooms very clean and functional plus if you face into Mandela Square very nice. Food was average but choice of fruit and juices was good. A bit overpriced for what you get and maybe just beginning to look its age
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Dear John M
We appreciate your comments regarding your stay at The Michelangelo Hotel. It is always a pleasure to receive feedback.
We do acknowledge that the classical Renaissance Style of the our Hotel does make it look somewhat aged, however we value all feedback and I will relay your comments to our team.
Thank you again for sharing your...
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Great location, adjacent to Nelson Mandela Square. Lots of restaurants, cafes, bars and shops.
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Dear slim_dusty
We appreciate your comments regarding your stay at The Michelangelo Hotel. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Best Regards,
Jason...
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60 min from gate to room assuming Gautrain in operation.
Perfect location but very pricey for amenities.
Could use overall in f/b and updating of rooms. Internet very slow.
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Dear traveljunkie042
Thank you for taking the time to tell us about your stay at The Michelangelo Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We have increased our bandwidth and are looking to introduce further changes, in order to increase the speed of our Internet.
We appreciate...
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We stayed for two nights with a tour group. Room was comfortable with effective temperature control. Breakfast was good, if not spectacular. Location in Sandton is extremely convenient, just a block or two from the Gautrain station, offering rapid service direct to the airport. One feature of the hotel we especially appreciated was the "residents lounge." a place you could...
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