This is a really great hotel and offers good value for money.
It is across the street from Sandton City which makes it cheaper than the hotels directly connected to the shopping complex and Nelson Mandela Square, is does however connect by way of a "bridge" thus obviating the need to access Sandton City at street level.
The staff are...
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I have stayed at this hotel before and it is undoubtedly one of the best run hotels - with leadership of Mr. Josiah Montsho; he is in the league of the very finest in the world. I stay in the Ritz Carltons, Dorchesters and Peninsulas and am a keen observer of hotel service from every angle. The service is absolutely...
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Dear Valued Guest,
Thank you for taking your most precious time and writting to us and sharing your service experience. It is through our guests feedback that we able to continously improve on our service delivery and we really appreciate and value your feedback
I will most certainly share your kind feedback with Bettina and the Intercontinental Sandton Towers team...
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We stopped here to rest for two nights after very long flights on our first trip ever to Africa, before moving on to our real destination.
The hotel was clean and comfortable, the room spacious, and the staff arranged for drop-offs to the GauTrain back to the airport (conveniently two long blocks away, if you need to walk). They also...
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We were in JHB to see the Cold Play concert. The Intercontinential experience just topped the whole weekend. We had asked for a double and checked-in to find two singles but the hotel staff sorted that problem out in about 15 - 20 minutes and we had a Kingsize double :-) The room was huge, as was the bathroom and...
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Dear Valued Guests,
Thank you for taking your most valued comments. It is through our guests feedback that the hotel management is made aware whether we are leaving and delivering our guests expectations. I really value your feedback and I am very pleased to hear that although you did not get the correct room type to what you have booked,...
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For my first visit to Africa, I landed in Johannesburg around 6pm after a grueling 15 hour flight from ATL. Not so grueling afterall though, because I was so excited to be visiting the Motherland. Planning on staying in Kruger National Park for the following next 10 days, we figured after 15 hours in a plane I deserved to relax...
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Dear Valued Guest,
Thank you for your kind feedback. We are in business for our guests and it is always very helpful and exciting to receive guests feedback. Guest feedback is a "GIFT". I am really pleased to hear that you have thoroughly enjoyed your stay and that the hotel exceeded your expectations.
On behalf of the management and staff,...
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This is a really fabulous hotel is a great area in Johanesburg. My boyfriend & I spent a weekend in Sandton Towers after a very busy business trip. I only booked our room on the day of our arrival by telephone. I explained that I would be spending my 40th Birthday with my boyfriend & that I would appreciate a...
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Dear Valued,
Thank you for taking your most prestigous time and giving us your most valued feedback. I am really pleased to hear that your stay was an unforgetable one.
On behalf of the management and staff, I wsih you a heatlhy and prosperous 2012
Looking forward to seeing at our prestigous hotel in the near future
Kind regards,
Josiah...
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The service and style that I have come to expect from the Intercontinental hotel brand the world over did not fail to impress. I was utilising my Ambassador membership stay for two nights and pay for one perk. I was pleasantly surprised to be upgraded to a corner room with more space at check in. The service and attention to...
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Dear Valued Guest,
Rather late response than never. Kindly accept my sincere apology for the late response
Thank you for your most valued feedback. I am pleased to hear that you have enjoyed your stay at our hotel and that the staff were most helpful and nothing was difficult or impossible to be done. I have also addressed the turn...
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From check in everything was excellent, a true five star treatment. I was traveling with my two daughters over the festive season. The staff is very friendly and always willing to help. We had a problem with the DVD player in our room and they fixed it in no time. The staff is always willing to help. The food was...
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Dear Valued Guest,
Please kindly accpet my sincere apologies for the late response. I have been away and only came back to the office today.
Thank you for your valued feedback. I am very pleased to hear that your stay was excellent. It really through our guests feedback that we can be made aware of our service shortfalls and to...
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Excellent location. Ideal for exploring the restaurants in Mandella square. Rooms are good and service excellent
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Dear Valued Guest,
Please accept my sincere apoly for the late response.
I would like to thank you for taking your most valued time and giving us feedback on your stay at the hotel. I am pleased to hear that your stay was most enjoyable and unforgetable one. I really value your feedback as it makes us to be aware...
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We stayed Christmas night. The staff could not have been friendlier. The hotel was beautiful as were the room. They accomodated us with a late check out the next day to help with the time gap flying back to the states.They use an independent car service for airport pickup. That was very expensive and man was late by 15 minutes....
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