We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 Umhlanga Rocks hotels

Protea Hotel Umhlanga Ridge

4.0 of 5
14 Palm Boulevard, Umhlanga Ridge | Umhlanga New Town Centre, Umhlanga Rocks 4321, South Africa
Hotel amenities
Protea Hotel Umhlanga Ridge
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com CheapTickets.com
and 8 more sites!
82%
Ranked #8 of 18 hotels in Umhlanga Rocks
Write a Review

69 reviews from our community

    Trip type
Traveller rating
    13
    42
    11
    1
    2
Date Rating
Johannesburg, Gauteng, South Africa
1 review
3 of 5 stars Reviewed 18 June 2013 NEW

I spent 3 nights here on business, with a single room to myself. Location: well placed, with easy access to Gateway mall and nearby restaurants. Within a quick 5 minute drive to the beach and 15 minutes from the airport, this hotel is in a prime spot. Staff: The staff were amazing - very friendly and accommodating, with a ready... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 4 June 2013

Yet again a fantastic stay here at Umhlanga Ridge Protea Hotel, modern, upmarket but still Relatively affordable for a business trip. The restaurant is a bit pricy compared to the selection you get in and around the Gateway mall but still a nice place to have a quiet business supper or a candle lit dinner with your spouse. Staff is... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
6 June 2013

Dear BiggyC Thank you for your support and positive comments about Protea Hotel Umhlanga Ridge. Keeping things modern and fresh is an on-going process and we are so happy that the environment suited your business requirements. Our restaurant is definitely well suited to a relaxing or romantic dinner. However, I will discuss your concerns regarding pricing with the TEAM to... More

Pietermaritzburg, South Africa
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 30 May 2013

This hotel upholds all the Protea standards: well-equipped, spacious rooms (including nice touches like irons and ironing boards) and bathrooms with balconies. 100MB of free wifi is available per day. There is a hotel restaurant (although you are also opposite the mega Gateway shopping mall). Staff are also well-trained: professional and helpful.

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
3 June 2013

Dear FrequentTravellerKV What a great review and thank you for posting it on TripAdvisor. Protea Hotels is all about standards and, after recently being awarded the Coolest Hotel Brand in South Africa award for the 3rd year in a row, your comments reflect that. Protea Hotel Umhlanga Ridge is proud of its location; where GUESTS can pop over to the... More

Edinburgh, United Kingdom
Top Contributor
64 reviews 64 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 27 May 2013

Stayed here a couple of night on a recent visit to Durban. The hotel its very modern, good size rooms. Breakfast is very nice. The hotel is next to a massive shopping centre that also has numerous restaurants. The beach is approx. 25 mins away if you decide to walk. There is free wifi but limited to 100 MB.

Was this review helpful? Yes 1
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
29 May 2013

Dear mathelaci Thank you for providing us with such great feedback and posting it on TripAdvisor. When visiting Durban, Protea Hotel Umhlanga Ridge is the perfect springboard to experience the city and its attractions. You mentioned the short walk to the beach and the outstanding gateway Shopping Mall nearby, where one can indulge in some retail therapy or grab a... More

charlotte
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 14 May 2013

This hotel was a nice surprise and not what I was expected. Great lobby and easy check-in. Parking is bit odd underground with limited places. Room isn't the largest in the world, but modern and up to date. The even have an iron in my room which is very rare in South Africa. The shower has a rain shower head... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
16 May 2013

Dear brianparsley We are in the game of exceeding expectations and I am thrilled that you pleasantly surprised during your stay. Protea Hotels is proud to offer a minimum of 100mb complimentary Wi-Fi per day as we understand the importance of being connected. Coupled with the above, it is vital that our GUESTs are met with friendly, efficient service and... More

Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

My best friend and I stayed here for a weekend, we had some issues when we went into the room we were greeted by a cockroach and we rang reception who were very good and apologised and changed our room to a bigger family room and offered us drinks. There is a water park opposite the hotel, it was very... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
9 May 2013

Dear Tobzit Thank you for choosing to stay at Protea Hotel Umhlanga Ridge during your visit to South Africa! The STAFF is a real gem at the hotel and although you had a shaky start, I am thrilled that your concerns were dealt with speedily. The hotel has a regular maintenance schedule with regards to pest control and we can... More

Johannesburg, South Africa
Top Contributor
77 reviews 77 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 May 2013

Located right at Gateway Center,this place is extremely clean and well managed. Help is well trained,and no special request is a problem.Lovely rooftop pool,and gym. Rooms are beautiful and wee kept.I can' t say enough about this place.

Was this review helpful? Yes
See 2 more reviews by mattata1 for Umhlanga Rocks
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
7 May 2013

Dear mattata1 Our goal is to meet and exceed GUEST expectations. With a title like ‘Wow factor’, I think that we have achieved this. This goal filters through to all our departments; be it Housekeeping, Food & Beverage or GUEST Services. This is a definite all-round TEAM effort and I will congratulate them all on ensuring that our GUESTS only... More

Tel Aviv, Israel
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 30 April 2013

I stayed at the Protea Hotel Umhlanga Ridge for 5 nights. The room is really well designed, clean and spacious. I loved the very pampering bathroom and the really good pressure in the shower. :) The breakfast is good. The free WiFi has a good speed. The whole area is really nice, surrounded by restaurants and shops, good shops and... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
3 May 2013

Dear DanR31 What a great review and I am thrilled that your 5 nights with us went so well. Being comfortable in one’s room is important for a relaxing and enjoyable stay. Your comments about the good shower pressure, luxurious bathroom and spacious bedroom will be shared with the TEAM. The restaurants and shops nearby do make it beneficial for... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

My husband and myself stayed here for our honeymoon December 2012. The hotel is close to gateway mall and all the restaurants however it is a bit of a walk to the beach. Thank you to the friendly staff for making our honeymoon extra special with your excellent service. We will definitely stay here again.

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
10 April 2013

Dear NadiaGM With a honeymoon being such a special occasion, we are so happy that we were able to make your stay a great one. It is convenient having Gateway Mall and a number of restaurants nearby to explore. I hope you have many great memories from your trip. I am thrilled that you experienced our STAFF culture of providing... More

Midrand, South Africa
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 April 2013

This hotel is convenient from the point of view that it's close to Gateway Shopping Centre and all the restaurants to be found there. It is obviously not suitable for a beach vacation as it is far from the beach, but on the other hand it is reasonably priced which might make it worthwhile to drive to the beach. We... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Umhlanga Ridge, responded to this review
9 April 2013

Dear David Ian H Thank you for posting such positive comments after your recent stay at Protea Hotel Umhlanga Ridge. Having Gateway Shopping Centre only minutes away is convenient for both leisure and business travelers; with many restaurants, shops and activities for all to discover and enjoy. We are proud to be able to offer family suites not only for... More

 
 
Protea Hotel Umhlanga Ridge
Check-in Check-in Check-out Check-out
 
 
Holiday Inn Express Durban - Umhlanga
Great value on a similar hotel
Umhlanga Rocks, KwaZulu-Natal
4 of 5 stars 78 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Umhlanga Rocks
Romantic
Suncoast Hotel and Towers
Suncoast Hotel and Towers 4.0 of 5 stars 64 reviews
Luxury
The Concierge Boutique Bungalows
The Concierge Boutique Bungalows 4.5 of 5 stars 50 reviews
Good for business
Southern Sun Elangeni & Maharani
Southern Sun Elangeni & Maharani 4.0 of 5 stars 244 reviews
Near the beach
Fairmont Zimbali Lodge
Fairmont Zimbali Lodge 4.0 of 5 stars 137 reviews
Show Prices ABS:HotelCheckRates-d649826?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1793571?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299226?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305797?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Umhlanga Rocks hotels
The Oyster Box 4.5 of 5 stars 262 reviews Holiday Inn Express Durban - Umh... 4.0 of 5 stars 78 reviews Teremok Marine 5.0 of 5 stars 73 reviews Beverly Hills Hotel 4.5 of 5 stars 145 reviews
Show Prices ABS:HotelCheckRates-d575368?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1762113?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d589782?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d316928?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 18 hotels in Umhlanga Rocks, ranked by popularity

Been to Protea Hotel Umhlanga Ridge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Protea Hotel Umhlanga Ridge

Address: 14 Palm Boulevard, Umhlanga Ridge | Umhlanga New Town Centre, Umhlanga Rocks 4321, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 hotels in Umhlanga Rocks
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Protea Hotel Umhlanga Ridge - Urban Tranquillity set in the hub of the Umhlanga Ridge New Town Centre. Protea Hotel Umhlanga Ridge offers the perfect base from which to explore the many holiday attractions along the Dolphin Coastline of which its rich Zulu heritage and popular game parks are but a few. The contemporary styled 205 bedrooms include 74 semi self-catering units comprising of family rooms and lofts. Protea Hotel Umhlanga Ridge offers a fresh and funky restaurant with outdoor deck, a roof-level swimming pool, bar and gym. Choose from our a la carte menu with an abundance of dishes from quick and easy snacks to the more sophisticated steaks and curries and watch the chefs prepare your meal! What’s a family holiday without fun activities and outings? The hotel is conveniently located opposite the Gateway Theatre of shopping, which boasts cinemas, Ten Pin Bowling, Go-karts, bumper cars and more. So make sure to put your fun hats on for an action packed holiday at Protea Hotel Umhlanga Ridge. We are also a short 15 minutes from King Shaka International Airport and 20 minutes from uShaka Marine World. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Agoda, Priceline, Otel, Stentorian NV, Venere, Hotels.com, HotelsClick and Tingo so you can book your Protea Hotel Umhlanga Ridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Protea Hotel Umhlanga Ridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Protea Hotel Umhlanga Ridge
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices