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Fairmont Zimbali Resort

5.0 of 5
PO Box 17, Zimbali | 4420, Ballito, South Africa
Hotel amenities
Fairmont Zimbali Resort
Ranked #2 of 7 hotels in Ballito
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119 reviews from our community

    Trip type
Traveller rating
    38
    45
    17
    11
    8
Date Rating
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

We have just returned from a wonderful weekend stay in this beautiful hotel (have stayed here on previous occasion, and have never been disappointed). Because of Fairmont Club Membership we were upgraded to a beautiful and very large suite. The suite has all that we could wish for and any problems were attended to immediately. All staff from front desk... More

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FairmontZimbaliLodge, Public Relations Manager at Fairmont Zimbali Resort, responded to this review
20 May 2013

Dear Valued Guest Thank you very much for the feedback on your stay. It's always a pleasure to welcome a President's Club member and we appreciate that you returned to stay with us again. Pam is one of our brightest stars and we will make sure that your compliment reaches her. We hope that you will be visiting us more... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

I had to travel to Durban on business on short notice. My associate happened to live on the North Coast close to Ballito so I thought I would stay at Zimbali. I must say it’s very conveniently placed from the airport, with only a 10 min drive. I have never been but was overwhelmed by the friendly welcome I received... More

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Mark S, General Manager at Fairmont Zimbali Resort, responded to this review
20 May 2013

Dear Valued Guest Thanks for sharing your feedback with us. I'm delighted that you had such a great time. It was my absolute pleasure to assist you in catching your flight. Please do visit us again soon. Kind Regards, Mark Sawkins mark.sawkins@fairmont.com More

Durban, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 May 2013

Being my first mothers day my husband tried to take my mother and I for an enjoyable Sunday lunch- well... we had a fabulous lunch, but unfortunately we had to walk out of the Fairmount Zimbali to get it. Firstly the restaurant was shabby and dirty. Carpets with stains on, the bottoms of the curtains were filthy, tables were not... More

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Mark S, General Manager at Fairmont Zimbali Resort, responded to this review
20 May 2013

Dear Valued Guest Thank you for sharing your feedback on your experience at Fairmont Zimbali Resort. I am currently looking into the challenges you experienced and will be in contact with you shortly to discuss how they have been dealt with internally. Should you wish to contact me directly please do not hesitate to do so. Kind Regards, Mark Sawkins... More

Joburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013

We stayed here during March 2013. Club member have express check in, which is a bonus. Stayed at the Sea View Suit. Absolutely beautiful room, with large bedroom, lounge, tea/coffee station, balcony and another toilet for guests. Pros: Room was clean Staff friendly kiddie friendly with splash pools and kids menu Cons: buffet was not up to standard and small... More

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FairmontZimbaliLodge, Public Relations Manager at Fairmont Zimbali Resort, responded to this review
20 May 2013

Dear Valued Guest Thank you for taking the time to provide us with your feedback. It is always a pleasure to welcome a member of our Fairmont President's Club to Fairmont Zimbali Resort. The express check in is one of the most popular benefits of the program. Thank you for drawing our attention to the challenges that you experienced. These... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 15 May 2013

We stayed this past weekend, and were wowed by the very helpful, friendly staff and the great view! Had dinner in the new restaurant and it was absolutely fantastic. The experience was all and more than we expected.

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FairmontZimbaliLodge, Public Relations Manager at Fairmont Zimbali Resort, responded to this review
20 May 2013

Dear Valued Guest Thank you very much for taking the time to provide us with your feedback. We're delighted that you enjoyed your stay with us. We hope to see you again soon! Kind Regards, The Fairmont Zimbali Resort Team More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 8 May 2013

Stayed here last September for my anniversary & service, food & rooms were excellent. My stay there 3 days ago, was another story. Although service is excellent, the cleanliness of rooms were shocking for a 5 star hotel. From dirty curtains, to dusty couches, food & food stains & dust on dinning room chairs, mould on couches, hair in dryer,... More

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FairmontZimbaliLodge, Public Relations Manager at Fairmont Zimbali Resort, responded to this review
9 May 2013

Dear Valued Guest Thank you for taking the time to give us feedback on your latest stay at Fairmont Zimbali Resort. We do apologise that your experience was not of the standard that you expected or experienced on your previous stay with us. We hope to welcome you again in the near future. Kind Regards, The Fairmont Zimbali Resort Team More

Umhlanga Rocks, KwaZulu-Natal, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 7 May 2013

my wife and i stayed there to celebrate our wedding annivesary.Service was good by some staff and not so good by others.Got welcoming card in room but had some other guests name on it.My wife and i had dinner at the restuarant and both felt ill afterwards ,to the extent that we were both up all night.So it wasnt quite... More

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Johannesburg, South Africa
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 May 2013

From bookings, to arrival, to staff politeness, professionalism and friendliness, the rooms, the resort and dining experience... And most importantly, how good they treat children... Our stay was a very memorable experience.

Was this review helpful? Yes 1
FairmontZimbaliLodge, Public Relations Manager at Fairmont Zimbali Resort, responded to this review
9 May 2013

Dear Valued Guest Thank you very much for providing us with feedback on your stay at Fairmont Zimbali Resort. We're delighted to hear that you had such a wonderful time on your holiday! We hope to see you again soon. Kind Regards, The Fairmont Zimbali Resort Team More

Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed 24 April 2013

My husband and I visited Zimbali Resort from 18-21 April 2013 for some quality "alone time" before our 2nd baby arrives in July. As this is a 5 star resort, one would expect 5 star service in all aspects...unfortunately, this was sadly lacking. When we arrived at the resort, we were advised that we'd been upgraded to a Garden Suite.... More

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 23 April 2013

This was a great getaway. However, I picked a room with "Sea View and Private Balcony" and it was more like a "Tree View with Shared Balcony." There is a huge tree in front of room 3027 and the large balcony is shared with two more rooms!

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Additional Information about Fairmont Zimbali Resort

Also Known As:
Fairmont Zimbali Hotel Ballito
Fairmont Zimbali Hotel
Address: PO Box 17, Zimbali | 4420, Ballito, South Africa
Region: South Africa > KwaZulu-Natal > Ballito
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Ballito
#1 Luxury Hotels in Ballito
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Fairmont Zimbali Resort
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