Please accept my apologies for the less than average stay you experienced with us, we have resolved the water pressure problem you experienced, our presure pump had balance pumps have been replaced so all going well we should not experience similiar problems. I have spoken to about the breakfast quality and presentation as generally we get very positive feedback on... More

Thank you for your comments on the hotels and its service, I can understand your feeling about the lake and the condition it is in, unfortunately the hotel is not directly invloved with the operation of it, however having said that we do try and play an active role in trying to get it back to its original condition. We... More

Thank you for taking the time to comment on the hotel and your experience staying with us. Unfortunately the hotel is doing everything in its power to get the lake back up to its original condition, however we are very reliant on the local council who is responsible for maintining for the lake. The hotel is actively involved in proposals... More

Thank you for your feedback on your recent stay with us and allowing us to respond. The good news is that the lake has been cleared with the litter and we have also implimented a "green team" project which monitors the lake on a daily basis and ensures that it remains clear of litter. We are in the final stages... More

Dear Gunlbum, Thank you for for feedback on your recent stay with us, the hotel management along with the local business communities are doing everything possible to get the lake back to its former glory, we are in continious discussions with council on ways we can improve the condition. Please accept our aplogies about the service in the restaurant, our... More

Dear RiaanSouthAfrica, Thank you for your comments and feedback with regards to your recent stay with us. Glad to hear that you were happy with the hotel, services and location. I trust my team made you feel welcome and at home and was well looked after. All the best and hope to welcome you back in the not to distant... More

Dear Arno W, Thank you for you comments and feedback on the hotel, great to here that the service and staff were friendly and made you feel welcome. We are currently in the process of upgrading our 2 suites and updating our rooms with new linen, change to the headboard and a complete face lift to our conferernce rooms with... More

Dear Robdotinfo, Thank you for taking the time to comment on the hotel,please accept my apologies for the little niggles that went wrong during your stay, our Food & Beverage department is busy implimenting new menus for both the buffet and a la carte so the next time you're with us you should have a whole new dining experience. As... More

Thank you for your comments on your recent stay at the Centurion Lake Hotel, just to give you a bit of an update, we have recently introduced our new a la carte menus and have made some significant changes to our buffet menu to incorporate our diverse clents needs. The lake is on the last stages of been fixe, however... More