I stayed at this hotel group's sister hotel on Camps Bay. The hotel advised me to lock my computer in my room rather than their own main safe. As advised by the hotel, I locked a brand new computer in the hotel safe under supervision of the hotel receptionist. I returned to find my computer missing 7 hours later. I... more

We were lucky enough to stay in the penthouse here, which is phenomenal. Absolutely huge with you're own private balcony. Hotel had great service and although not particulary modern ( looks like it could do with a refurbishment) it is still impeccably clean and tidy. Great location, lovely restaurant and only a 2 minute walk to some other great spots... more

Couldnt fault our 4 day stay at the Bay Hotel. Lovely rooms, excellent staff, great breakfasts and superb location. Definately the best choice in gorgeous Camps Bay. more

We arrived at The Bay on a Friday evening. Our suite was just a couple of yards from a club and the music was so loud the walls were vibrating. The duty manager promised to move us the next morning but when we met with her she said we had booked a luxury room and been upgraded to a suite!.We... more

We stayed at the Bay Hotel for 6 nights in July and we loved it. We could not fault the hotel at all. Nothing was too much for them. The staff were extremely friendly and accommodating, without being fussy. The views were amazing - the location of the hotel is first class. The room was gorgeous - massive in size... more

We travelled the Garden Route and spent the last 3 nights at the Bay Hotel - definitely one of the very best places we stayed. The location is stunning - just down the road from the city and yet it has a back drop of the 12 Apostles mountains and a beautiful pristine ocean beach at the front door. There... more

We wanted to finish off our honeymoon in style after a tireing safari and this was perfect. Great 5 star hotel, excellent service, spotlessly clean, huge breakfast, very friendly and helpful staff and it is basically facing the middle of the beach in Camps Bay! We had a mountan view room which was a bit cheaper obviously but the mountains... more

This hotel is without a doubt the most wonderful place, and as most of the reviews say, the staff are a credit to the management of the hotel. Arrival was without delay and we were shown to our room (sea view) on the 2nd floor and overlooking the beautiful camps bay beach a perfect room (suite) with every facility you... more

This was our first time at the Bay Hotel and we can honestly say that it was one of the very best hotels that we have stayed in. The staff are a great asset to the hotel, courteous friendly and attentive, a sign of good management. We think the hotel must have had a makeover since previous reports because we... more