We were met promptly on exiting arrivals by two hotel representatives and taken to the helicopter transfer area a short drive away. As this was on the tail end of our first SA adventure and we were only staying for 4 nights so, with time not on our side, wanted to kill 2 birds with one stone and get a... more

Great initial inpression with an abundance of footmen waiting to carry your luggage from the car. Superb reception area and world class accommodation. Restaurant "Maze" very relaxed and chilled with a fantastic wine cellar. A very comfortable/luxurious Hotel worth every Rand ! more

We had such a great experience staying at this beautiful hotel. The service was friendly and exceptional at all times. We are Starwood members and got many perks we werent expecting. The spa is so nice with the underwater music. Our room had a view of the waterfront and was spacious. I wanted to take many of the staff home... more

I stayed in the One and Only with my partner in October for 4 nights and had an amazing time. We often stay at 5 star hotels and this is the first time I have felt compelled to write a review. The hotel was beautiful and luxurious with an amazing bar and lounge area overlooking Table Mountain. Our room was... more

We were very lucky to be able to steal 3 nights away for our 10th wedding anniversary and chose to stay at the One&Only. We were spoilt with a room upgrade to an Island Suite, a stuffed toy for our 3 month old, a very good bottle of sparkling wine and delicious treats on welcome. The staff were incredibly friendly... more

I must start by saying that we stayed at the Waterfront apartments that are adjacent to the One & Only; However, guests of the apartments are given a swipe key that entitles them to access the hotel, and on checking in you are encouraged to use the facilities of the hotel. We were delighted at the time that we had... more

Great Location, average facilities, awful service, poor value for money. The rooms are large, clean and well equipped. The gym and changing room are in different buildings and you have to walk through the lounge and bar after a work out to shower and change at the spa. Spa and pool are fine, although again separated. The two restaurants have... more

It is interesting reading some of the comments about the One&Only, Cape Town on this website. We arrived at the hotel last Saturday (22 August) and will be checking out tomorrow. To be honest – I can’t wait! I concur with the some of the earlier comments regarding the poor quality of service at this hotel. A great shame, as... more

Room have all the possible amenities you can think of. Service some the best I have experienced. Food exceptional especially Maze the Gordan Ramsey resturant. High recomend for business or leisure. my only complaint would be why do hotel always try to make up all of there profit on the mini bar. more