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Pepper Club Hotel & Spa

5.0 of 5
Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Hotel amenities
Pepper Club Hotel & Spa
Ranked #63 of 121 hotels in Cape Town Central
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180 reviews from our community

    Trip type
Traveller rating
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    62
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Date Rating
Barry, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 22 May 2013 NEW

I stayed in the hotel for 3 and a half months from November until February with my job, I was given a room on the 17th Floor with my two female work friends. All three rooms had on-suites, huge TV's cables for internet as Wifi sometimes didn't reach so high up, due to the length of time & the festive... More

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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 May 2013 via mobile

Not of five star standard at all. We stayed for two nights. The room was cold and they promised to come and fix the heating system they never did, just gave us an extra blanket, then early in the middle of the night the thing blew cold air while it was off as we were sleeping. the room was ice... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

I stayed at the Pepper Club for four nights. I was pleasantly surprised to find that my room had been upgraded to a one bedroom suite on check in, without having to request an upgrade. The suite was quite impressive, with spectacular views of Signal Hill from the balcony. Unfortunately, the breakfast selection wasn’t as extensive as expected and for... More

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See 2 more reviews by Shalona B for Cape Town Central
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2013 via mobile

Stayed two days at the Pepper Club. Definately not five star establishment. Coffee maker broken, poor breakfast service. Shuttles to Waterfront only every two hours and last one back to hotel at 8.30pm. Very central for access to Long Street, but noisy from night clubs nearby

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
7 May 2013

Dear Helena, Thank you for reviewing the Pepperclub Hotel and Spa on TripAdvisor however we are disappointed to hear your feedback. Please accept our apologies regarding the coffee machine and the breakfast service. This is not the standard we aim to achieve as a 5 star hotel. You will be pleased to hear that the coffee machine has been fixed... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 May 2013

The hotel is great, and so is the staff, but the club downstairs is a put-off. Surely the authorities could compell them to dhere to sound limits. This could not in line with the city by-laws?The hotel should persue this. Ashley

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
7 May 2013

Dear Ashley, Thank you for taking the time to post a review on TripAdvisor and for your feedback. Our sincere apologies regarding the noise issues you experienced. Unfortunately, due to being a city centre hotel, we are faced with noise issues from time to time. However, I would like to assure you that we have opened a noise case with... More

1 review
5 of 5 stars Reviewed 28 April 2013

We stayed for a week from April 10th 2013. This was a return visit to the Pepper Club. All the staff were extremely courteous and went out of their way to oblige. Room was extremely spacious and had the added luxury of a living room and kitchenette. The view from the room was absolutely magnificent. One of the hidden treasures... More

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
7 May 2013

Thank you taking the time to review the Pepperclub Hotel and Spa on TripAdvisor. Your feedback was appreciated and warmly received. We are thrilled to hear that you had an enjoyable stay with us and made use of the facilities that our hotel has to offer. You will be pleased to hear that at the beginning of May we started... More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013

Great location, spacious room and good food. The staff is very kind and there is a free van to the V&A Waterfront which is very helpful. Everything was great except for the water leak in the shower, which was easily solved with some towels on the ground.

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
24 April 2013

Thank you for choosing the Pepperclub Hotel and Spa as your choice of accommodation and for the review you kindly posted on TripAdvisor. We are pleased to note you that you had an enjoyable stay with us and apologise about the plumbing issue regarding the shower. Rest assured that this issue has been attended to. We look forward to having... More

Rugby
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 April 2013

We stayed here for 5 night during our three week tour. Our first impression of the hotel and its lobby was very good and we never had any problem with the lifts. As we stayed here over the weekend, we found the noise during the night from the night club "The Loop" a real problem as it went on to... More

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Glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2013

My wife and I stayed at the Pepper club for seven nights,four at the start and three at the end of a two week holiday in Cape Town area.We found the hotel to be excellent overall,the location near Long street and Kloof street was great.The staff are very attentive and friendly and on our return stay at the end of... More

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
15 April 2013

Thank you for the wonderful review you kindly posted on TripAdvisor. Your positive feedback was warmly received. We are thrilled to hear that you had an excellent stay with us and that our staff were of great assistance during your stay. Rest assured that your message of thanks has been passed on to Laverne at Concierge as well as management... More

Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 12 April 2013

Being first time visitors to Cape Town we had no idea where to stay but followed Trip Advisor reviews and chose this one. We are in a great location, very central on the corner of Loop and Pepper Streets. Loop is a popular tourist spot with lots of interesting shops, restaurants and bars. Seems to be very "safe" around here... More

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Pepper_Club_PR, Public Relations Manager at Pepper Club Hotel & Spa, responded to this review
15 April 2013

Thank you for choosing the Pepperclub Hotel and Spa as your choice of accommodation and for reviewing us on TripAdvisor. Your feedback was warmly received. We are pleased to note that you enjoyed your stay with us and that you thought highly of the location of the hotel. We are lucky to be located in the heart of cosmopolitan Cape... More

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Additional Information about Pepper Club Hotel & Spa

Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel
Pepper Club Luxury Hotel And Spa
Pepper Club Hotel & Spa Cape Town, South Africa
Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre Fitness Centre Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotels in Cape Town Central
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
You cannot fail to be impressed at Pepper Club Luxury Hotel & Spa in Cape Town’s cosmopolitan CBD strip. At a cost of 400 million Rand, five-star luxuries come as standard in this chic hotel that features the Sinatra's restaurant, Paparazzi Cocktail Bar and Piano Lounge, a 29-seater private cinema, Cayenne Spa and Fitness Centre. Guests are afforded exclusive VIP access to our stylish beach restaurant and cocktail bar - Pepper Club on the Beach, and a rooftop swimming pool backed by panoramic views of Table Mountain. Pepper Club also sports a fleet of luxury vehicles - including a Rolls Royce Phantom - for chauffeuring guests to and from the airport and business meetings, as well as sight-seeing trips making Pepper Club Luxury Hotel & Spa Cape Town’s hottest accommodation and meeting place. "Awarded Best Luxury Hotel in South Africa" by CNN Traveller ... more   less 
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Pepper Club Hotel & Spa
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