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Best Western Cape Suites Hotel


Best Western Cape Suites Hotel
Hotel class 4 of 5
Corner of De Villiers & Constitution | Zonnebloem, Cape Town 8002, South Africa
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Traveller Reviews

[ Date ] [ Rating ]
don't bother
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1 of 5 stars
Darwin, Australia
30 Mar 2009

after reading mixed reviews I stupidly booked for 4 nights. Got there (rude staff) to find the room wasn't ready for us and then were changed rooms 3 times. Gave up and decided to try somewhere else and were slogged 2 nights accomodation. Don't waste your time or money here! more

Management response from
Home2wn, Manager

Our terms and conditions clearly state that check in time at the hotel is at 2p.m. The guests did not stay at the hotel, they informed the reception staff that they were going to book in where their friends were staying. They requested a refund of their accommodation booked for 4 nights. The hotel refunded them for two nights accommodation...

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5 of 5 stars
Johannesburg
25 Feb 2009

This property has the best home away from home feel about it. The staff are extremely friendly and the Sales team are simply the most professional ladies we have ever met. Alette and Liezelle do this property proud. They both gave us the best service we experienced in a very long time with warm, genuine sincere heartfelt warmth . There... more

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1 of 5 stars
Durban
11 Jan 2009
0/2 found this review helpful

We stayed at the Best Western Cape Suites in late Dec 2008. We had looked forward to this holiday all year, only to be bitterly disappointed when we got there. The rooms were clean but had linen that looked like it was decades old. The table in the lounge was wobbly, as a result we could not use it, the... more

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5 of 5 stars
Lancashire
15 Nov 2008

Clean, comfortable and spacious suite in a good location for seeing the city. Secure parking with 24 hour supervision. Easy walk into city during day - but take a taxi at night. Hotel staff cheeful and helful, especially in trying to get our lost luggage from the airline (sadly without success). Excellent breakfast. Quiet in the evenings, but not suprising... more

Spacious
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3 of 5 stars
Pretoria
13 Nov 2008

I've booked family members at the Best Western Cape Suites previously (who were quite pleased with the accommodation) but hadn't had the opportunity of experiencing it for myself until recently. I booked my stay directly and received excellent service from Alett who is the National Sales & Marketing Manager. She was quick with her responses via e-mail and arranged everything... more

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5 of 5 stars
Hereford, United Kingdom
2 Apr 2008
1/1 found this review helpful

Having read many of the mixed reviews I had to write a short note to say how much I enjoyed my stay here. The hotel is located so close to Table Mountain you can almost touch the tablecloth cloud. Great photo opportunity!!! Its in a very quiet area above the financial district and well away from the centre of town... more

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4 of 5 stars
England
18 Feb 2008
3/3 found this review helpful

We have just returned from 2 weeks in Capetown with a junior cricket tour. We were a party of 30 adults and children and the Cape Suites met all of our needs. The staff were friendly and helpful and the facilities were great. The rooms were more than adequate with the only complaint being that in the high winds that... more

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4 of 5 stars
Ireland
15 Dec 2007

We have just returned to Ireland after a trip to South Africa. We found the Cape Suites to be a charming little oasis in Capetown with good facilities, very helpful staff and clean spacious rooms with balcony, all nestled at the foot of the mountain!! It was wonderful! The Cape Suites do not profess to be the Savoy in London... more

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2 of 5 stars
Germany
29 Sep 2007
1/2 found this review helpful

Our agent had booked the room for us. We were disappointed. We thought the hotel was 4 star but looked not even 3 star. The personel was not helpful or friendly and the rooms not nice at all. If I had checked earlier on Tripadvisir I would have known that it was not great. That teach me a good lesson... more

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3 of 5 stars
Santa Rosa, California
6 Jul 2007
1/1 found this review helpful

After seeing some of the nasty reviews, I had to write to share my experieince. We picked this hotel as there were 3 of us traveling and we wanted a 2 bedroom suite. We had just finished a high-end safari, so we were ok with saving a few bucks. The property was very secure, had a guide at the gate.... more

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Best Western Cape Suites Hotel Also Known As

Address: Corner of De Villiers & Constitution | Zonnebloem, Cape Town 8002, South Africa
Cape Town hotels Best Western Cape Suites Hotel
3.0/5.0
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