Went for dinner - with my wife - 7 years after our last (favourable) visit. Awful dinner. This place is a global brand - the Rolls Royce of South Africa - and it needs a BMW to rescue it. Terrible service, staff unable to interact, 20 minutes between glass fills, incorrect starters attempted to be delivered twice. Chef came out... more

This hotel is near several of the national museums and is a great stop for formal high tea. The service was perfect, food was great and the setting is right out of a movie. more

We stayed at the mount nelson for a week as part of our South Africa trip. All in it was lovely the pool was fantatstic and it made for a great base for all that cape town has to offer. The hotel is clearly a bit of a colonial relic and the decor reflects this which you will either find... more

I've been around the world in many different hotels, but this is probably the only review I'll write for any hotel in Cape Town. NONE compare to the level of service, friendliness and fare you'll get at Mount Nelson. From the moment we arrived, porters were handling our bags, big deal, right? Well, when's the last time a Porter looked... more

from the moment we arrived- first class service. Staff went out of their way to help and book trips, taxis. complementary cars etc. The room (209) was huge, comfy and with a view of Tble Mt. Afternoon tea was a real treat And we got a bargain by booking months before highly recommened more

A return journey to The Mount Nelson (my third time there) and all was as wonderful as before. I think the greatest asset the hotel has is its consistency and that comes primarily from continuity of staff many of whom have been there for years. What is more is that they seem to have memories like elephants. To be greeted... more

Beautiful hotel in truely remarkable settings, Customer service and the staff willingness to assist you with any queries can not be faulted, highest degree of praise for every member, a remarkable holiday!! hotel very much recommended!! more

I last stayed at this wonderful hotel in 1977. It was a great experience then and it remains a memorable experience today. Cannot be faulted in any way. Just superb. Tried the afternoon tea as we had been to a couple of famous places in London for similar and wanted to compare notes. Michael Winner was right - this is... more

There is only one word for this hotel and that is 'magnificent'. It is magnificent in its decor, its grounds and also in its location at the foot of Table Mountain. It is also magnificent in the way it manages to give such wonderful personal service and provide such an intimate ambience for its guests when, let's face it, it... more