We stayed here for 4 nights on our honeymoon. We had debated whether it was worth using starwood points here or spending significantly more money at somewhere like the cape grace. We couldn't be happier with our choice with the westin. It was an incredible value and a great base for this beautiful city. It is about a 15 minute... more

We spent five nights here and truly loved it...& highly recommend this hotel. Staff was very professional and extremely helpful. Everyone was efficient and very cheerful. Breakfast was very good and the "Club" Happy Hour was a great way to meet and chat with the other guests. Location was good and there is a shuttle (free) bus to waterfront, which... more

My partner and I stayed here for 6 days in October 2009, and were very impressed. The staff were very attentive, polite and seemed to genuinely care. Our room on the 14th floor looked out towards the waterfront and had great views of "The Lions Head" mountains. We were upgraded on check in due to my Starwood Gold status, and... more

We arrived on a rainy Saturday nd were met by smiling friendly reception staff. Our room was good as we had a view of harbour and mountain. Breakfast selection was excellent but the hot food was never hot enough. There were a lot of waiting staff in the restaurant which was good. Tables were cleared quickly. Our daughter and fiancee... more

Our trip to the gorgeous city of Cape Town was marred by our stay in this hotel. To begin with some of the room numbers on the door of our room was missing, the walls were scuffed, light bulbs were missing or not working, the mimibar was not cold and each of these items took several calls to have repaired.... more

I selected this hotel because it was close to Cape Grace where we were staying for three later nights. Not only was the hotel comfortable, the people gracious and helpful, the food wonderful, but the location and complementary transportation were great. We stayed here two night and then moved into Cape Grace which we had heard so much about. Indeed... more

This was by far the best Westin I have ever stayed at - and I have been a Starwood Gold member for 10 years plus. The hotel was clean, the fitness center was nice and the staff was THE BEST. The word "NO" was never a part of their vocabulary. We were here for 3 nights of our 20 day... more

Stayed at the Westin at the start and end of our holiday in South Africa. In the main the service was good but at times in the bar and restaurants the service was not what you would expect of a 5 star property. We stayed in the standard rooms which were excellent and had everything you would need. The shuttle... more

I spent the past weekend at the Westin Grand Cape Town. I have stayed there a few times previously but unfortunately my latest stay was the worst. The hotel itself is one of the better establishments in Cape Town, with its good location and comfortable rooms. My biggest gripe is with the management and staff at the front desk. I... more