If you ONLY need a bed because you are going to be so very busy sightseeing, the bed was fine. Don't expect the services to be as advertised. There is no shuttle service as they advertised and we were told to find a taxi - they didn't even offer to call one for us. There was no breakfast even though... More

We just spent 7 days in this hotel with a group of 31 senior citizens and we are appauled at what we found! Cockroaches, cigarett burns in the basins< blood stains on the bedding to mention but a few things. Nobody was interested in helping or listening to our complaints! Most dissapointing as we stayd here 3 years ago and... More

My husband and I were booked into the Ritz for the first three nights of our honeymoon, when we arrived we were not near many restuarants and certainly didnt feel we would want to walk to the ones that were about. The staff were very friendly which makes this a hard review to write but genuinely I am not sure... More

All six of us (our group) were very worried befor getting there, when we read a review about the Ritz like ”Never, ever again…” How would a hotel like that be? And cleanliness valued to 1(5)? Now we can tell. Now we have been there. It’s a long review, but don’t miss the last information. I won’t tell you that... More

I must echo the other terrible reviews attributed to this hotel, and I fail to understand how it manages to get any favourable comments whatsoever. Sadly, we had booked and paid for this hotel a number of weeks before our travel from the UK so the option of a change was not open to us on arrival, as we would... More

I don't even know where to start.... It is such a pity that I did not read the traveler reviews before our stay. All the reviews on here sums it up pretty well. I have stayed in many "budget" hotels in Cape Town, and they far exceed the Ritz. This hotel is terrible. Point. The only thing they rely on,... More

The overall stay for a 14 night deal with emirates flights was terrific. I stayed on the 11th floor of the hotel with magnificent views of Lions head mountain or high hill in front of my window to the left, and on my right was the views of the sea and coast line, and Robben island where Nelson Mandella was... More

I stood last and this year for almost 2 weeks in the Ritz Hotel in Cape Town before and after a cycle tour around the Western Cape and during the Argus race. This year that was a shocking experience. - On arrival after an eleven hour flight in the middle of the night there was no pick-up at the air... More