The whole experience from booking to departure was an exercise in professionalism from these people. The rooms are individual and you are able to look around at the free rooms - a bit like a free art exhibition! The Heritage Square area is very chic and close to the city centre and there is no shortage of restaurants at various... more

I have visited more than 120 cities in 52 countries. It is is not as lavish as staying at the Watergate Swissotel, but it leaves a better impression. I will make a second visit to Cape Town with my Wife and 4 kids and stay there. The food is exceptional, staff are warm and professional. A very good cocktail of... more

Such a lovely, charming spot. Close to downtown and waterfront. In the same building as a wonderful French bistro, Caveau, and courtyard perfect for social or business meetings with wonderful menus. Also a "hip" restaurant and shops. But the BEST feature is the wonderful staff. Intelligent, well informed about the area, efficient, charming, friendly and funny. This was my sixth... more

We stayed at Cape Heritage for 6 nights in early October. On arrival we were immediately greeted and our bags taken from us - despite the fact that we arrived 4 hours before check in time! We were served excellent fresh coffee in the courtyard and allowed to relax which was very welcome after a long flight. After we had... more

This boutique hotel is just wonderful. It has been fully refurbished, yet it feels like home. The rooms are spacious with brand new bathrooms and nice linens. The breakfast that was included was plentiful with fresh fruit, cereals, cheeses, etc. and you could order full breakfasts if you wanted. The staff really made the stay incredible - we felt like... more

The place is quit nice, but not worth the nowadays high price. We where disapointed about the security. When we arrived we asked the staff to show us how the safe was working, they said yes shure - we will send somebody up. But nobody ever came and we later forgot about it. When we left we found out that... more

The Cape Heritage Hotel was recommended to me by a friend - they described it as a hidden gem and they were absolutely right. We arrived around 10am in the morning and the staff immediately looked after us and served us a wonderful breakfast and great coffee. The staff were so attentive, without being intrusive and couldn't be more helpful... more

We stayed here for 4 nights. The room was spacious and nice, but a little dark and there were bugs flying around everywhere because housekeeping left the windows wide open (and there are no screens). The common areas were nice (although the internet is quite spotty). The staff were always so friendly and polite. The only problem is, they just... more

Wow! Definitely one of the best hotels we stayed in during our two week trip along the Garden Route. Our room was spacious, clean and modern, with a bathroom big enough for three girls to get ready at the same time! The rain shower in particular was fabulous. But more than the rooms it was the staff that made our... more