We could not fault this hotel (and not just because they up-graded us to a suite for our special wedding anniversay). We were met personally by the Duty Manager and her assistant, shown to our suite and showered with complimentary gifts. That aside, however, for all guests the hotel staff were excellent, porters, reception, dining room ....the food was fantastic... more

We stayed here with a small group, Theculturalexplorer.com, and received splendid service from the front desk up to the rooms. The halls overlook a courtyard with trees and flowers. Along the green hallway are occasional holes for the putters and golf balls placed nearby; It was an unexpected bit of fun. We thoroughly enjoyed our room, with views of the... more

This was exactly what we needed. A night away, together without a care in the world. The staff were fantastic, the food was devine and the massage was just the cherry on the cake. Our engagement gift was some special wine and fruit which was truly unexpected. Thank you all so much for making our night so special! We will... more

Treated like a king and all your requirements attended to before you have to ask more

My wife and I wound up our three-week southern Africa vacation here. As first time visitors to Cape Town, we felt we chose well. We were not looking for an ultra modern super expensive hotel and this is not one of them. We paid for a suite but found we could have saved some money and reserved a perfectly comfortable... more

If you like modern box hotels that are all the same don't come here! One book review described expecting to see Agatha Christie appear around the corner any time and that 1920's style but updated with modern luxury touches makes this characterful hotel special, as does the excellent personal service. We visited in the SA winter and would love to... more

Stayed at the winchester mansions as part of an overall package taking in cape town and the garden route. Have very little complaints about this hotel. picked up from the airport which was a great help. The hotel is located about 10mins drive from the V&A waterfront in the heart of cape town which is actually a good thing considering... more

We spent a long weekend at the hotel and found our room spacious with a seperate sitting room. The bed was large and comfortable, the bathroom clean. The bar downstairs was great for watching rugby and a drink. Skip the hotel restaurant. The first night our food was sent back and on the second night our steak was adequate. However... more

I booked an upgrade to Sea Facing Suite for 7 Nights After a long flight from the UK we were picked up as promised by the WM Shuttle -a worthwhile service On arrival at WM we were shown Room 325 -and informed that we were being upgraded to a refurbished Room It was a real disappointment -the Carpet at the... more