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Guesthouse esCape

163 Main Road | Green Point, Cape Town Central 8005, South Africa
Hotel amenities
Guesthouse esCape
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10 reviews from our community

    Trip type
Traveller rating
    3
    0
    2
    1
    4
Date Rating
Swellendam, South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 June 2012

I made a booking 2 months ago, but they cancelled due to water problems. My accomodation is already paid for, but now I want to make a booking and they don't even answer my calls or e-mails. Hope I don't loose that money...

Was this review helpful? Yes 1
Zurich, Switzerland
1 review
5 of 5 stars Reviewed 20 March 2012

We went to Cape town Last Year in November 2011. We have booked the guesthouse via booking.com. So that we arrived late in the evening we have sent an email to the gueshouse if they could pick us up at the airport. We received a very friendly email answer " ...we're happy to be our guests and ... we'll pick... More

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 January 2012

The guesthouse and its owners were pleasant during my stay and the room clean and airy. They did get rooms mixed up so I had to switch halfway through. However I returned to find my credit card charged twice. They've not refunded me for two months, making all kinds of excuses, and not had the courtesy to respond to my... More

Was this review helpful? Yes 3

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5 of 5 stars
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Dubai, Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 November 2011

Great people to stay with really. I booked the room over the phone with a young, thoroughly pleasant and professional man by the name of Gareth. He was kind, detailed, courteous, and helpful. Upon arrival, I was received at the street, and was helped with my baggage. Pleasantly checked in and was then escorted to my room. The rooms are... More

Was this review helpful? Yes 1
Dublin, Ireland
1 review
1 of 5 stars Reviewed 7 January 2011

We stayed here on new year eve complete disaster of a hotel room was mosquito infested. television in room didnt work told us was broken due to weather which was complete crap more like they wanted to save money. asked for money upfront and when we paid was no refund offered when we realised how bad it was charged us... More

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jeffri, Owner at Guesthouse esCape, responded to this review
17 January 2011

Hello, I am the new owner. I just took over on January 8th. I am very sorry to hear you had such a bad experience. I cannot excuse the broken promises of the previous owners. As you can see, they were on their way out and obviously not trying very hard. I can only tell you that we have brought... More

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 28 August 2010

I had booked 7 nights in Escape, but on arrival found that the place is up for sale by auction and we were greeted by somebody thinking we were prospective purchasers. The whole place is tired and grubby with the carpets being worn and dirty. The stair carpet was dangerous in that there were places it was not secured and... More

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pretoria
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 March 2008

I spent three nights in this Guest House I have found in internet and I must say that is definetely not a four stars accomodation. First : apart for the deposit they have charged on my credit card, at the arrival (8,30 pm) the first thing they asked me was to pay all the amount in advance (never happened to... More

Was this review helpful? Yes 1
esCapeCapeTown, Owner at Guesthouse esCape, responded to this review
12 October 2008

Dear Enzo Thank you very much for your comments. We have improved our services. e.g 1.We extended our breakfast room and now you can have breakfast on our sun deck overseeing signal hill and spectacular views to the Golf Course. 2. Our breakfast is now filled up with fresh fruits and baked pastries. 3. Staff went on a training course... More

Jordan Valley
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 December 2007

Our welcome was pleasant but even though we had paid a deposit of half the amount, we were asked to settle the bill on arrival. This was the ONLY guest house that did so. In addition we had to pay an extra fee for the use of our credit card - again the only guest house to charge us. Had... More

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esCapeCapeTown, Owner at Guesthouse esCape, responded to this review
12 October 2008

Dear Guest Thank you very much for your comments. We have improved our services. e.g 1.We extended our breakfast room and now you can have breakfast on our sun deck overseeing signal hill and spectacular views to the Golf Course. 2. Our breakfast is now filled up with fresh fruits and baked pastries. 3. Staff went on a training course... More

Germany
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 February 2007

My husband and I stayed at the guesthouse escape and we found it nothing but EXCELLENT!!!!!! The room was lovely and the host/ managment/ staff were always friendly, helpful, honest, fair and tried to go the extra mile, if there was something we needed and they were able to do something about it to help. The rooms especially have been... More

Was this review helpful? Yes 5
Stuttgart
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 February 2007

Stayed at Guesthouse esCape with my family over xmas and new year. The Guesthouse is your ultimate home away from home. It is run by a mixed couple, Emiley and Frank. My wife was just dignosed with Cancer and it was her dream to see Cape Town. We stayed in the Guesthouse esCape. Due to my wifes severe conditions we... More

Was this review helpful? Yes 8
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Additional Information about Guesthouse esCape

Also Known As:
Guesthouse EsCape Cape Town, South Africa
Address: 163 Main Road | Green Point, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free Breakfast
Hotel Style:
Ranked #193 of 229 B&Bs / Inns in Cape Town Central
Price Range: £

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