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All 121 Cape Town Central hotels

Southern Sun Waterfront Cape Town

4.0 of 5
1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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405 reviews from our community

Traveller rating
    136
    184
    59
    17
    9
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Families
86
 
Couples
115
 
Solo
15
 
Business
103
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Johannesburg
Top Contributor
62 reviews 62 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 8 June 2013

This hotel has a great location directly adjacent to the Cape Town Int Convention Centre. Unfortunately a major refurb was underway during our visit. Scaffolding was present at the entrance to the hotel and it was impossible to take an afternoon nap due to the noise levels. After checking in my room key did not work. I had to wait... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
9 June 2013

Dear Valued Guest, Thank you for your constructive posting and feedback Regrettably it is impossible to " disguise " any refurb to the Porte Cochere of an hotel Za as it is right " inyor face " so to speak ! however , I am happy to report that this project has been completed and we are now busy with... More

Staines, United Kingdom
Top Contributor
142 reviews 142 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 7 June 2013

-very nice reception, warm greeting -room is nice, basic but clean and comfortable -bed is very good, shower excellent -breakfast is included and is really excellent, big Variety of options including an omelette guy -location is great, in a place to really see some good seas at the Waterfront -nice bar with good selection of drinks and not expensive

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
7 June 2013

Dear Valued Guest Many thanks for taking the time and trouble to post your experiences at our hotel on Tripadvisor All of your comments and feedback will be passed on to our staff for their information as we strive to constantly improve on our service levels It is only by you sharing your experiences that we can monitor our standards... More

Chelmsford
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 June 2013

Stayed here as part of honeymoon. Smart rooms, and very clean. Breakfast was always great. Free shuttle bus to the waterfront. Always love going for a swim - but pool was not great! Very helpful staff

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
7 June 2013

Dear Valued Guest Thank you for your feedback which we will share with our staff accordingly It is only through guest comments that we are able to constantly review our standards so as to ensure total guest satisfaction. We place a strong emphasis on training for all of our staff so as to ensure that we stay relevant and up... More

Island of Anglesey, United Kingdom
1 review
5 of 5 stars Reviewed 5 June 2013

They could not do enough for you and even though we had a little incident within the hotel the management dealt with it superbly. The transport to the waterfront was fantastic and so reliable that we used it often. Breakfast and bar meals were fantastic as well as good value for money. Travelling with our three children was made easy... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
6 June 2013

Dear Valued Guest, Many thanks for taking the time and trouble to advise us of your experience at our hotel during your recent stay Your kind comments will certainly be motivating for all of our staff and we will ensure that we pass on your comments to them We place a great deal of time on training and it is... More

Umtentweni
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 June 2013

The rooms are very comfortable. The bathrooms are a bit old but adequate. There are tea/coffee making facilities. However, they only give 2 sachets of coffee and 2 tea bags and 2 little milks so you either have to have in the morning or evening - you can't have twice a day! It is not right on the Waterfront as... More

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See 10 more reviews by TravelBug4235 for Cape Town Central
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
6 June 2013

Dear Valued Guest, Thank you for recording your comments following your recent stay with us. All the various points that you mentioned have been noted and we will pass them on to the relevant departments for their information We have just started with the refurbishment of our rooms and bathrooms and I am sure that you will enjoy the results... More

Dubai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 June 2013

I stayed in the Southern Sun Waterfront for 3 nights and 4 days in May 2013. I was on 7th Floor with the view of the water front. I had requested the hotel well in advance on my requirements but on arrival they denied the same to me, what surprised me they did not oblige me but two of our... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
5 June 2013

Dear Valued Guest, Thank you for taking the time to post your views following your recent stay with us. All of your comments have been noted and will be shared with the relevant departments concerned as this goes a long way into ensuring that we maintain our usual high levels of service excellence it is only with feedback such as... More

Cape Town
Top Contributor
91 reviews 91 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 27 May 2013

The V+A Waterfront Hotel is just great. It is not in the Waterfront however so don't be fooled by the name. The Hotel and it's amenities are very good. The rooms very spacious and comfortable, beds and linen excellent quality. The bathrooms spotless and lovely big fluffly white towels. We were given a room with a fantastic view of the... More

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See 12 more reviews by travelbabe40 for Cape Town Central
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
30 May 2013

Dear Valued Guest Thank you for your feedback following your recent stay with us We truly value you taking the time to record your experience at our hotel and we will pass your comments on to our staff for their information. Feedback such as yours always motivates our staff and we thank you for sharing this with us Warm regards... More

Pagham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2013

Stayed here with my family for 3 nights, rooms were very clean and tidy, hotel staff really friendly and offer to take your bags to your room! Rooms were cleaned daily when we were there with fresh towels. Breakfast was fantastic, buffet style, everything you could want for breakfast- they have! I would recommend this hotel to anyone visiting Cape... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
30 May 2013

Dear Valued Guest, Many thanks for taking the time and trouble to advise us of your experience during your recent stay withh us. It is always pleasing to receive feedback such as yours as this confirms that all the various training interventions that are in place are, are proving worthwhile We will certainly ensure that all staff are advised of... More

pattukkoottai,tamilnadu state
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 24 May 2013

our 4 nights' stay in this hotel was a pleasant experience. The rooms are maintained well with clean comfortable beds and impeccably neat bathrooms . What we enjoyed most was the friendly services rendered by the front office staff and the concierge. Food was excellent, so was the service at the restaurant and room service. Another useful feature was the... More

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See 4 more reviews by nilaseventy for Cape Town Central
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
26 May 2013

Dear Valued Guest, Thank you so much for your feedback following your recent stay with us We truly value your comments and will ensure thatbthey are passed on to thebrelevant team members concerned for their information , as they will definitely be motivated to learn that you enjoyed your stay wit us. It was a pleasure having you sample our... More

Geneva, Switzerland
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 18 May 2013

The positives: Nice, helpful staff, good breakfast buffet, convenient location (near the CTICC and reasonably close to the Waterfront). I had a massage in the tiny salon, and have to say that it was an excellent experience. But...The windows are single-paned, which means lots of noise from the exterior (ask for a room away from the road) and the sense... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review
20 May 2013

Dear Valued Guest, Thank you for your constructive feedback following your recent stay with us. Please accept our apologies for any shortcomings that you experienced. We are happy to advise that we have started a major refurbishment of our guest rooms, which will include mini bar fridges in all rooms. All the various issues that you raised , have been... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • Free shuttle service(7)
  • Short walk(6)
  • South Africa(3)
  • Room service(3)
  • Min walk(3)

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotels in Cape Town Central
#46 Business Hotels in Cape Town Central
#47 Luxury Hotels in Cape Town Central
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more   less 
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Southern Sun Waterfront Cape Town Hotel
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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