This is a large 'resort' type hotel and is more than 20 minutes drive from Hermanus, the hotel organised drivers for us for wine trips and transfers into Hermanus but these were certainly not cheap. Afterwards we discovered the local companies were around 1/2 the price - shame we didn't do our research a little better!!! The rooms are lovely,... more

Located in the middle of a bird sanctuary in an estuary is a perfect location for a resort. We decided to use starwood points as it was incredible value. While not golfers we made use of the pool and spa and enjoyed both. While the drive into hermanus is an easy 20 minutes to see whales the roads aren't lit... more

Great Hotel and absolutely beautiful golf course (which unfortunately we did not use). Unfortunately theres nothing around this hotel, though it is a short (15 min) drive to Hermanus (Whales and Restaurants, etc)..Hermanus is a beautiful spot. more

We had to get out of the day to day in Cape Town and decided to book ourselves into the Arabella Western Cape Hotel & Spa for one weekend. We statyed at the two most gorgeous suites in the hotel, overlooking the Botrivier Lagoon. Home to many a bird species such as cranes and pelikans, this lagoon cradles a well... more

I travelled her with a group of friends arriving tired and somewhat annoyed by flight and transfer delays and within several hours had totally forgotten all my frustrations. The staff were unbelievable - nothing was too much trouble and the attention they gave was efficient without being fussy. The whole set up of this hotel is to be commended -... more

This is a stunning place to stay, both because of the design of the hotel and its location. It's on a lagoon, not on the coast, so you won't have an ocean view, but the lagoon views are beautiful. (If you want to be on coast--I can strongly recommend the Marine Hotel in nearby Hermanus, based on the lunch I... more

It was an amazing experience at the hotel! It was a corporate get together and we all had a ball of the time! Location of the hotel is amazing. It is surrounded by lush green landscape and one of the best golf courses I've ever been to. Rooms are spacious and luxurious, service is excellent. Spa is good (not great... more

Service was impeccable. Attention to detail in the layout, amenities, design awesome. We only stayed one night, but were totally spoiled by the room, service in the bars (apparently rum is not a popular drink in S Africa, but our bartender worked hard to accomodate a drink exactly to our liking), pampering in the spa, love the Sheraton Bed, the... more

Stayed here on our honeymoon in 2007 (only just getting up to speed on Tripadvisor). I'd say the fact that I'm going back almost 2 years to tell you about a 4 day stay at this hotel during our honeymoon says it all. It was fantastic. The hotel staff could not have been more friendly, the in house travel assistant... more