Though all rooms are suppose to be non-smoking, I had to endure sleeping in an ashtray the first night. The walls and carpets was covered in 'interesting' stains and marks, then there was the shower... I manged to move to a different room the next night, which was marginally better. more

This hotel had all the makings of a 5-star hotel, the views to Table Mountain and beach-front location are fantastic, and the hotel itself is finished to a high standard. Unfortunately the level of service (or lack of it) lets this hotel down. Hotel staff are very slow and their is no urgency to accommodate guests needs, almost as if... more

We have just returned from a week in the Lagoon Beach Apartments and had a lovely time there. Our apartment was on the ground floor which I was unhappy about as the patio doors had a bolt in to the floor as obviously the lock would have been easy to pick! There are 24 hr security guards but they are... more

Stayed here 27 and 28 February in a sea facing room, the room was nice enough but the service here was terrible! Also the location is far from Cape Town CBD and all the tourist sites so do not be fooled by the pretty view. Yes the view is pretty but you are situated in the slum areas of Cape... more

We arrived at the 28.12.08 at the reception with our booking confirmation for a 2-bedroom-apartment for 6 nights. During the sign-in process the lady at the counter mumbled something like: "Yah, well - so you will stay at two normal rooms." I couldn't believe it and asked again. She told me, that the apartments are overbooked and they are only... more

We stayed here for 3 days with a group of 3 families and 2 singles on a 2 week custom trip around South Africa starting from a Safari to 3 days in Cape Town and then driving up the Garden Route to Plettenberg Bay and flying back to Jo'burg from Darwin. Hotel is modern, clean, very spacious rooms - perfect... more

I have just returned from my 5th business trip to this 4* hotel which has magnificent views of Table Mountain, Cape Town city and surrounding areas from the deluxe sea facing room. This hotel is situated in Milnerton, approx 15 minutes drive along Marine Drive from the V&A waterfront where many delectable restaurants are to be found. When I arrived... more

We stayed in a self-catering apartment at the Lagoon Beach complex in October 2006 and made use of some of the hotel facilities The hotel is located on the beach at Milnerton, about a 15-minute drive north from the V&A Waterfornt in Cape Town. (Taxi fare about €15). The suburbs between Lagoon Beach & Cape Town are not the most... more

Big Convention Centre - Not suitable as a Holiday Hotel The Lagoon Beach Hotel advertised itself as a great luxury hotel in an unrivalled location, in other words, a great way to start off a splendid holiday. We therefore booked it for the first 6 days or our South Africa Trip. Sadly, it is absolutely unsuitable as a holiday hotel.... more