The Lagoon Beach Hotel was a very positive surprise. The view is breath taking, and the "luxury double room" with an ocean view was just that. The service was good, and the staff was both pleasant and quite efficient. The food in the restaurants in the complex was good. In four days we had a chance to try four different... More

After reserving a holiday room for myself and my daughter, I was disappointed upon check-in that the room we were given was very small/cramped and had absolutely no views. We quickly checked out and went to another hotel. We were very disappointed. Sometimes the advertising on the internet can be misleading. More

My South African wife and I stayed at the Lagoon Beach on recommendation and what a disappointment it was. There were immediate difficulties on check in, with the apartment not being ready despite being asked to come back after having lunch. Then the electronic door key did not work (happened twice in 4 days) and we got to the apartment... More

May be a good location with a view of the sea but the service is non existent, the staff incompetent and the bar is ripping people off second to none. Most suitable I am sure for people who have too much money and not used to anything decent. The bartender is making a fortune and fleecing the guests. The rooms... More

We stayed at the Lagoon Beach Hotel in 2009 and it was great. The staff, the room, and the service were excellent. As a result, we booked to stay again for 3 nights in January. What has happened to this place? It looks shabby-the chairs in the bar are disgusting. The whole place needs a paint job and a thorough... More

Overall this hotel was a disappointment. We booked due to trip advisor reviews and claims of a gym but were very disappointed. Despite booking an apartment with kitchen and laundry facilities there was a space for a tub but nothing there! On asking at reception we were told only one room actually had a washing machine and that was booked!... More

This hotel is the only one right on the beach in Cape Town. It makes the location perfect to have a resort-like experience (just what we were looking for). Only the look and feel of the hotel is four star; the service, attention to detail, housekeeping, maintenance, etc were not. One notices that the hotel is poorly managed especialy the... More

Stayed for three days after Christmas, and overall a very good experience. The rooms were of good size, and well equiped, although maybe the bathroom could be upgraded. Service was very efficient, especially at the travel service they run from the hotel. Nice pool outside, and direct access to the Beach, and with an outstanding view looking over the bay,... More

My wife and I stayed 6 nights over Christmas when the hotel was, not surprisingly, very busy. We had a great time, would definitely go back and would recommend it to anyone reading this review (balancing the plus and minus bits!!) The plus points are – the location and views of the city and table mountain (which really have to... More