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Sofitel Buenos Aires Arroyo

5.0 of 5
Arroyo 841, Buenos Aires C1007AAB, Argentina
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Hotel amenities
Sofitel Buenos Aires Arroyo
Ranked #30 of 434 hotels in Buenos Aires
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378 reviews from our community

Traveller rating
    279
    70
    20
    5
    4
See reviews for
Families
54
 
Couples
142
 
Solo
35
 
Business
93
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 17 April 2013

This is a beautiful property in a very high end part of BA. You feel very safe walking around in this area at day or night. The exterior, the lobby area, the bar and restaurant all reek of glamour and indulgence. The Positives - - The concierge was spectacular. Everything he did for us was spot on and timely. -We... More

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you so much for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires, and let us know exactly the negative points of your stay. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience... More

Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 April 2013 via mobile

One of the best Sofitel hotel I've stayed in. Cannot evaluate the size and conditions of a standard room, since I was fortunate enough to, due to fully booked hotel, my reservation was upgraded and I end up staying the 19th top floor, in a huge duplex suite. I had a very pleasant stay.

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. We are glad to hear that you had an agreable stay overall. Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely. More

Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 of 5 stars Reviewed 15 April 2013

This is a great hotel, the rooms are sofisticated and the breakfast is excellent. The staff is efficient and attentive making the stay special! Location is a plus, one of the best spots in town. I strongly recommend it both for business and for leisure.

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you very much for your comments regarding your stay at the Sofitel Arroyo Buenos Aires. We are truly delighted you spent an enjoyable stay wit us. I will share your comments with our team, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you soon... More

Newburyport, Massachusetts
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 14 April 2013 via mobile

Good location, nice hotel, seemed fancy for the area. Rooms were a bit small and the carpets were very stained, otherwise rooms were just ok. I was really annoyed that there was no coffee maker in the room. Lobby bar area was nice, quaint library feel, but cocktails were definitely overpriced. I have no comparison in BA for hotels so... More

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See 2 more reviews by burnszey for Buenos Aires
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sincerely sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate... More

Chelford, uk
2 reviews
4 of 5 stars Reviewed 14 April 2013

This is a very nice hotel, in a good area of the city. The staff are very good. We were especially impressed with Pablo Castro (the Concierge) who is professional, knowledgeable and extremely helpful. This hotel is exactly what we would expect of a 'Sofitel'....understated elegance, comfortable rooms, but above all, the staff are efficient, well trained and courteous.

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you so much for sharing your experience at the Sofitel Arroyo Buenos Aires. As we strive to continuously improve the quality of our services, it is a pleasure to hear positive feedback. We are delighted you had an enjoyable stay with us, and we hope to welcome you soon again. Sincerely. More

Bendigo
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 10 April 2013

A welcoming oasis in a bustling city, tucked away in a small street but easily accessible. Within walking distance of shopping and sight seeing the hotel is a haven to retreat to after a busy day. An upgrade gave us a lovely suite with a view over the city and the setting sun in the evenings.

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. We are delighted you had an enjoyable stay with us, and we hope to welcome you soon again. Thank you again for sharing your experience. Sincerely. More

Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 April 2013

This is a beautiful hotel in a great location. Best of all, the staff was very friendly and the concierge service was top notch. The rooms are spacious and comfortable. The buffet breakfast is also amazing. There are plenty of restaurants in walking distance. All in all, a great experience.

Was this review helpful? Yes
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you very much o your comments regarding your stay at the Sofitel Arroyo Buenos Aires. I will share your comments with our team, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you soon again. Sincerely. More

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 April 2013

I stayed 1 night, went to Iguazu Falls for a night, and returned for 2 night. First room was on the 16th floor and smaller. Second room was larger and on the 5th floor. Higher floors have smaller rooms due to the shape of the building. Decor is lovely in both. Matress in second room needed replacing. One side had... More

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
29 April 2013

Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry to hear that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 21 March 2013

Returning back from the antarctic, the two days spent in Buenos Aires, in this charming hotel was just the relaxation required. The staff are attentive, polite and extremely helpful. The rooms are great and the neighbourhood safe and full of restaruants. However, a bad experience in the bar---La Bibilotheque--- needs mention. Having had a couple of beers and also having... More

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SofitelBuenosAires, Guest Relations Manager at Sofitel Buenos Aires Arroyo, responded to this review
3 April 2013

April 3rd 2013 Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that part of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More

Sydney
Top Contributor
83 reviews 83 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 17 March 2013

Having recently travelled from Australia to Antarctica we travelled via Buenos Aires and to arrive at the Sofitel was just marvellous. Such an oasis. The rooms seem to vary quite a lot, but I don't think there's a "bad room" in the place. The staff in the bar are marvellous and ready and willing to assist a jet-lagged traveller with... More

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SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review
22 March 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive your own experience with our service, staff and facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(14)
  • Room service(6)
  • Great location(4)
  • Top quality(3)
  • Junior suite(3)

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841, Buenos Aires C1007AAB, Argentina
Phone Number:
Region: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Buenos Aires
#18 Romantic Hotels in Buenos Aires
#18 Luxury Hotels in Buenos Aires
#22 Business Hotels in Buenos Aires
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of the guest and giving them the feeling of being where true luxury sits. ... more   less 
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Sofitel Buenos Aires
Buenos Aires Sofitel

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Sofitel Buenos Aires Arroyo
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