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All 421 Buenos Aires hotels »

Faena Hotel + Universe

5.0 of 5
445 Martha Salotti, Buenos Aires 1107BDA, Argentina
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Ranked #60 of 421 hotels in Buenos Aires
4.5 of 5 stars 184 Reviews
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184 reviews from our community

What travellers say about this hotel
  • Pool area(7)
  • Puerto Madero(7)
  • Great service(4)
  • Library lounge(3)
  • Very nice(3)
Traveller rating
    100
    38
    17
    12
    17
Only show reviews for Family (9) | Couples (77) | Business (19)
Date Rating
RJVII
Sao Paulo, SP
Contributor
15 reviews
10 helpful votes
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I love the hotel so much that i stay there everytime i go to Buenos Aires! Located in a quiet neighbourhood, it has a lovely atmosphere, great design, elegant, comfy, nice staff, good food, great spa (they even have Tango lessons!) and the rooms are beautiful. Decoration by Phillip Starck btw. The 'El bistro' restaurant is a must go, it... More

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BethersRatings
Vancouver, Canada
Senior Reviewer
6 reviews
1 of 5 stars Reviewed 25 January 2012

I wanted to see the hotel lobby and perhaps see a room before booking my next stay in Buenos Aires. The doormen were so dismissive and rude, they wouldn't let us in off the sidewalk! We were dressed in fashionable but comfortable clothes for walking so I have no idea why we were treated so rudely. I can say that... More

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Brad G
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 23 January 2012

I can't say enough good things about the Faena - the service, the atmosphere, the food, the pool... all was amazing! We couldn't off been happier to celebrate our honeymoon at the Faena. We cannot wait to get back! More

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gsracr
1 review
4 of 5 stars Reviewed 22 January 2012

Stayed here for a couple of days following a cruise -- beautiful and elegant common areas, with a more modern style in the room in which we stayed. Great area for walking, with an ecological reserve nearby, along with many restaurants in the immediate area. Staff was very attentive. We would definitely stay here again. More

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princessofvisconde
Rio de Janeiro, RJ
Senior Contributor
42 reviews
13 helpful votes
5 of 5 stars Reviewed 19 January 2012

Love this hotel, but only one problem, the mattress has a feather filled prickly cover, after a few hours my eyes started to itch and I had to use eyedrops for allergy, i thought it was the pillows was shocked to find the mattress cover was the problem, which is also uncomfortable, by the morning everything had moved, they must... More

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JerseyLB
St Helier, United Kingdom
Contributor
20 reviews
7 helpful votes
4 of 5 stars Reviewed 13 January 2012

This is my second time in B.A. and at the Faena as I loved it so much last year. I stay 10 days over Christmas and N.Year and still loved it. This is the only hotel in BA with decent pool and trendy atmosphere. As I complained before to arrive than the previous year I did not have an Executive... More

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Ilse1959
Chicago, Illinois
Contributor
12 reviews
23 helpful votes
5 of 5 stars Reviewed 10 January 2012

This hotel is clean, employs friendly staff , has an old world feel to it and has a very quaint pool with ample seating and attentive servers. Their spa facilities are top notch and I have to say I received one of my top 3 massages at Faena! I doubt anyone would be sorry they stayed here. More

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java23
Rochester NY
Senior Contributor
32 reviews
8 helpful votes
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

If you can afford it...stay here! If not, at least have a drink at the library bar at night. This is over the top hot!! By far the best place we visited in buenos aires More

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Ariel Barrinuevo, General Manager at Faena Hotel + Universe, responded to this review
4 January 2012

Dear Java23 Thank you so much for sharing your experience in Tripadvisor. We are glad to learn your had a great time with us. We look forward to welcoming you soon. Julian Smaldoni Managing Director More

Mungo69
Woolacombe, United Kingdom
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed 3 January 2012

I visited this hotel to watch the Red Tango two years ago and vowed to return and stay at the hotel. I returned in December 2011. The hotel is bespoke, classy, chic and elegant. I would not stay anywhere else in BA! The Red Tango is a must see too. Dinner and show for 250 dollars - expensive but worth... More

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Ariel Barrinuevo, Manager at Faena Hotel + Universe, responded to this review
10 January 2012

Dear Mungo69 Thank you for sharing your comments in Tripadvisor community. It is a pleasure to learn you came back to our hotel and you had a great experience once again. Our best wishes for this New Year! Julian Smaldoni Managing Director More

juniperro
Malaga, Spain
Contributor
18 reviews
2 helpful votes
4 of 5 stars Reviewed 1 January 2012

The hotel is situated in a convenient location a short walk from the centre of Buenos Aires. It is in a regenerated area that was originally the docks and the building is converted from an old grain store to a very high quality. The rooms are excellent and the public areas are very nice although fairly dark! There are plenty... More

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Ariel Barrinuevo, General Manager at Faena Hotel + Universe, responded to this review
4 January 2012

Dear Juniperro First of all thank you very much for sharing your experience in Tripadvisor. We appreciate all your words because they encourage our teams to improve everyday! Besides, we take seriously your comments about service. We regret we did not achieve the level of service you deserve. We will work with all personnel involved to avoid future repetitions. Please... More

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Faena Hotel + Universe Also Known As

  • Faena Hotel Buenos Aires
  • Faena Hotel Universe
Address: 445 Martha Salotti, Buenos Aires 1107BDA, Argentina

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