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Faena Hotel + Universe


445 Martha Salotti, Buenos Aires 1107BDA, Argentina
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Reviews you can trust

65% Recommend
3.5 of 5 stars 78 reviews
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All (78)
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1 of 5 stars
Australia
3 Nov 2009 | Trip type: Couples New

What a horrible, horrible hotel. Where do I start? At the road where the car emptied our luggage and noone came. But, then someone came and asked if we were going to check in (no, we just came here by accident...) The bar, drinks ordered and none came, the loud music at 12 at night in the pool area, the... more

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3 of 5 stars
chicago IL
30 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The Faena is a visually interesting hotel, but left me wanting. There are many staff members (if you hate opening doors for yourself you'll love it) , but I never got the feeling or experience of genuine service and competence. Too many things fell through the cracks both staff-wise and facility-wise. The Internet was down for a while and the... more

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5 of 5 stars
Brazil
16 Oct 2009 | Trip type: Couples

This hotel is just wonderful. The facilities are great, all very stylish but still the staff is friendly and willing to please you. The interior design is breathtaking, and the Library lounge is a perfect place to enjoy a great night. The pool area is great for relaxing, listening to some music while having a drink. The pool is beautiful... more

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3 of 5 stars
London, United Kingdom
12 Aug 2009 | Trip type: Friends getaway

I wasn't all that impressed with the hotel itself, having heard such good about it, I think it is weeeeeell over-priced for what you get. The rooms are nothing special, the spa is tiny. However.... if you are going there for the new Year's Eve Party then this is the best place in the world to be that night! They... more

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5 of 5 stars
Melbourne
16 Jun 2009 | Trip type: Business

I have travelled for a living my whole life and stayed in all the best hotels on this planet. The Faena might just be the best of them all. We all have different tastes and this place is me to a tee. Elegant yet friendly staff, great bars and restuarants, amazing day spa (try the 4 hands massage...mmmmm) and a... more

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5 of 5 stars
new york
23 Apr 2009 | Trip type: Couples

4nts-I love the hotel- we had a beautiful suite-incredible design and quite comfortable. The staff was friendly and professional but a little on the arrogant side. I have stayed at amazing Asian hotels and had much better staff. The Rojo Tango show was a really nice experience. The breakfast buffet was also very nice. Location was great-taxis are cheap. I... more

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3 of 5 stars
NYC
7 Apr 2009 | Trip type: Couples

The hotel is both surreal and gorgeous. However, for the price it just doesn't measure up. While the staff is friendly, no one working here will ever suffer from work related stress. For a country renown for its beef I wish, just once, that they would have prepared my steak the way I oredered it. I asked for med rare... more

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4 of 5 stars
London
2 Apr 2009 | Trip type: Couples
1/1 found this review helpful

Yes the Faena is expensive but the service is some of the best I have experienced anywhere in the world. We stayed in the hotel for Christmas Eve and Day but a week before were able to drop off some luggage in advance of our stay as we were off to the countryside for a week. This was not a... more

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1 of 5 stars
New York
31 Mar 2009 | Trip type: Couples
1/3 found this review helpful

My husband and I split up our time in BsAs between Puerto Madero and Palermo and I'm so happy we decided to do that, because our Palermo experience was infinitely better at the hotel Legado Mitico than at the Faena. The staff who work at the reception desk are horribly rude and act like they are doing you a favor... more

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5 of 5 stars
London
4 Feb 2009 | Trip type: Couples
0/2 found this review helpful

We stayed just one night and arrived at midnight due to flight delays. Fab bedroom, and stunning design thoughout the hotel. We were delighted to find live music and lots of people partying in the bar. Not a cheap hotel but worth a visit. more

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Faena Hotel + Universe Also Known As

  • Faena Hotel Buenos Aires
  • Faena Hotel Universe
Address: 445 Martha Salotti, Buenos Aires 1107BDA, Argentina
Buenos Aires hotels Faena Hotel + Universe
3.5/5.0
78