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InterContinental Mendoza

4.5 of 5
Blvd. Perez Cuesta esq Acceso Este Lateral Norte, Mendoza, Argentina
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InterContinental Mendoza
Ranked #9 of 90 hotels in Mendoza
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385 reviews from our community

Traveller rating
    212
    114
    35
    15
    9
See reviews for
Families
84
 
Couples
170
 
Solo
12
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cordoba, Argentina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

This is a very nice hotel (although it has no point of comparison with Intercontinental Buenos Aires, for example). The service is outstanding and the staff is always ready to help. However, free parking is 500 feet away (or you have to pay to park in the basement); breakfast is barely all right, and you have to pay for wireless... More

Was this review helpful? Yes 1
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
1 May 2013

Dear Mr. Badenes, Greetings from InterContinental Mendoza! We would like to thank you for sharing your comments and suggestions through Trip Advisor. It's a pleasure for us to know that you felt comfortable in our hotel and also we would like to inform you that your comments are taken very seriously. We would like to clarify some of the items... More

San Carlos de Bariloche, Rio Negro, Argentina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 23 April 2013

In Argentina we call RATS , I know are policies for chains , like guest you mut pay for Internet , parking ,breakfast, early check in or late even if there are rooms availables. In Mendoza there are more options , I dont have in my mind return to this hotel. The property is so good , the management so... More

Was this review helpful? Yes
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
25 April 2013

Dear Guillermo O, Greetings from InterContinental Mendoza! We appreciate you taking time from your schedule to leave us your comments and suggestions. We take them very seriously. We would like to clarify some items that you mention before. Most of the 5 star hotels charge their guest for the different services they offer. The cost of our internet service is... More

San fr
1 review
5 of 5 stars Reviewed 16 April 2013

My letter to the Assistant Manager of the Intercontinental Mendoza: Dear Deborah,   I would like to thank you for your diligence in dealing with my iPad situation.  I am very grateful that you did the investigation and found the iPad and that the perpetrators were caught. I am also  very impressed with the steps that your hotel has taken... More

Was this review helpful? Yes
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
18 April 2013

Dear Ms. Cotter, We are always very pleased when a guest tells us the wonderful service they have received. Thank you very much for the words mentioned in the post, it is good to know that there is a recognition by our guests. Each day, try to go beyond to create outstanding experiences like you had. Thank you for selecting... More

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 10 April 2013

As my friend has a Intercontinental privilege card we got upgraded to a suite. The room was lovely and big, superb view of the city on one side and Tupungatu on the other side. Breakfast was fine, not bad, not amazing and you got free wifi for an hour downstairs at breakfast. Hotel Personnel were fine, but Francesco was wonderful.... More

Was this review helpful? Yes 1
See 6 more reviews by f1star for Mendoza
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
12 April 2013

Dear f1star Greetings from InterContinental Mendoza. We thank you for taking your time to leave us your comments and suggestions on Trip Advisor. We are pleased that you felt comfortable in our hotel and that you enjoyed the different services that we have to offer. We know that we are not in the city Centre but we are 8 minutes... More

Buenos Aires, Argentina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 5 April 2013

Honestly our stay during Easter time at this hotel was not what we´ve expected from a 5* hotel. 1. Unprofessional employees at the front desk (hotel and spa), 2. At the reception they were trying shamelessly to give us a 2-bedroom even though our reservation was for a kingsize, trying to convince us that WE WERE WRONG. 3. After "fighting"... More

Was this review helpful? Yes
See 2 more reviews by MartinaS790 for Mendoza
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
18 April 2013

Dear MartinaS790    Greetings from InterContinental Mendoza.   We appreciate your comments and suggestions, they really help us grow in our daily basis.   We would like to apologize for the many inconvenience caused with the behavior/treatment. As you can see we have many good reviews of the hotel, this is what usually stands out. We are sorry your experience... More

Sidney, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013

Our week at the Intercontinental was a pleasant, quiet stay. The staff was polite and most helpful. As we were picked up every morning for wine tastings, the location - a cab ride fom Mendoza proper- was not an issue. It was a lovely hotel. Probably the best shower experience of my life! When leaving we expressed our North American... More

Was this review helpful? Yes
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
3 April 2013

Dear Janice181772, Thank you very much for devoting time to leave us a comment on our hotel. We are always very pleased when a guest tells us the wonderful service they have received. Our guest reviews help us to create more rewarding stays and ensure consistent delivery of the InterContinental brand promise of authentic, enriching and engaging experiences, for performance... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 March 2013

The lobby is almost too big it looked empty, even though it is adorned with furniture which is a tad old. Rooms are nice. Location is just tolerable. The mall nearby gives this (rustic) area a bit of life. The gym is tiny and was full each of the 3 times we tried to use it. The pool and hot... More

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IHGCare, Guest Relations Manager at InterContinental Mendoza, responded to this review
19 March 2013

Dear EchoBabes, Thank you for taking time out of your busy day to write a review of our hotel. Your comments are very troubling and we take comments such as these seriously. We would like to follow up with you and have sent you a private message in effort to obtain more information. We look forward to hearing from you... More

Buenos Aires
1 review
2 of 5 stars Reviewed 6 March 2013

We reserved this Hotel because we appreciate Intercontinental over the world. This one is not as the others; the services were bad, really bad; for example, whithout parking inside (Mendoza is a zone with high probability of hail), without towels in the swimming pool, without shower cup, mini towoels, handkerchief disposable, and many more etc. The reception staff are always... More

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Ramiro B, Gerente at InterContinental Mendoza, responded to this review
7 March 2013

Dear Mr. Grettings from InterContinental Mendoza! Thank you very much for your recent stay with us. We would like to clariffy some of the issues mention before. About the parking, we have a capacity for 160 cars, but we also share the 2 parkings (an outside and one in the lower level) with the Mendoza Plaza Shopping. they both have... More

Oslo, Norway
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 March 2013

We stayed for three nights. Having used IC in Singapore, NY and Montreal at several occations we looked forward to our stay in this newly buildt Mendozian hotel. The building is majestetic and about 4,5 km outside Mendoza city center. Just across the street there is a huge shopping mall with lots of shops for nearly everything and every taste.... More

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Ramiro B, Gerente at InterContinental Mendoza, responded to this review
7 March 2013

Dear Mr. knutmosk Grettings from InterContinental Mendoza! First of all, thank you very much for taking the time to share your experience with us. We are proud to know that you felt comfortable with our staff performance. Yet, we feel truly sorry for the many inconveniences that our location and the charge for internet may have caused you. Kind regards,... More

Sheffield
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 March 2013

Starting with the good. Our room was spacious and clean, the shower powerful and it was easy to get the right temperature. There is an indoor swimming pool and the lifts work. Rooms on all sides have nice aspects and on one side there are decent views of the Andes. The reception staff could manage a smile and were efficient.... More

Was this review helpful? Yes
Ramiro B, Gerente at InterContinental Mendoza, responded to this review
8 March 2013

Dear Mr. philmoss Grettings from InterContinental Mendoza! We want to thank you for leaving your comments and suggestions. They really help us improve and grow each and everyday. We do apologize for the inconveniences caused with the bar, restaurant and other services. Thank you again for taking your time and for leaving your comments. Kind regards Ramiro Barutta Room Division... More

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Additional Information about InterContinental Mendoza

Also Known As:
Intercontinental Mendoza Hotel
Intercontinental Mendoza Hotel Mendoza
Address: Blvd. Perez Cuesta esq Acceso Este Lateral Norte, Mendoza, Argentina
Phone Number:
Region: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Mendoza
#3 Luxury Hotels in Mendoza
#5 Family Hotels in Mendoza
#19 Romantic Hotels in Mendoza
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to InterContinental Mendoza. If you are planning to visit this beautiful city, we will show you how we can make your stay an unforgettable experience. Opposite the largest shopping mall in the city, and strategically located to have access to the main points of interest in the region, InterContinental Mendoza is an ideal destination for business or leisure. With 180 rooms and suites fully equipped with the highest comforts, ensure our guests a pleasant and memorable visit. For corporate travelers, technology such as access to high-speed Internet in rooms and wireless connectivity in public areas are a fundamental tool in the business world. For guests seeking greater space and comfort, we also offer unique restaurants where you can either taste the delicious flavors created by our chef or experience a day of relaxation in our exclusive Health Club & Spa.InterContinental Mendoza offers one of the largest Convention Centers of the country and has an established reputation for meeting the highest standards of excellence. A stunning capacity of 1200 delegates and 5.5 meters high characterizes the main hall and turns it into an extremely spacious and naturally illuminated spaces environment. It also has small rooms equipped with the latest cutting edge technology which are ideal for meetings and receptions and which delight our guest with spectacular views. On behalf of our staff, we look forward to welcoming you to Mendoza! ... more   less 
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InterContinental Mendoza
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