I was a little hesitant to book based on some of the reviews but I am glad I made the choice to spend my money on food, wine and fun rather than a posh shi-shi hotel. The Aconcagua is modern, clean and well staffed. The complaints about poor service probably came from English-only speakers who expect people from all other... more

My husband and I stayed here in mid March for several days. Hotel has a good location but the people at the front desk are rude. Breakfast is a madhouse. When asking for help or directions at the front desk, we were treated as if they were doing us a huge favor, not providing an expected service. That attitude certainly... more

Together with my wife and our two kids (11,13) I travelled to Mendoza in Dec 2008. We stayed in the Aconcagua Hotel for about 2 weeks. Hotel rooms were not bad but they would never satisfy a 4 star rating as we know it from other places we have seen in Europe, Asia or Africa. Compared with Switzerland (our home... more

We spent our Christmas 2008 in this hotel. We were quite disappointed about the size of the rooms and also about the breakfast buffet where you really do not have much choices. The staff was not really friendly either. We found the hotel was expensive for what you get and for sure we would not rate it as a four-star... more

We stayed here for 4 nights and found it very acceptable. The front of desk can be a bit slow at times but generally helpful. We were on the 6th floor in a twin room. No problems with noise and the aircon was fine and bathroom was ok. Buffet breakfast was adequate and it was nice having a pool and... more

Had horrible experience upon check-in. Went to desk, they charged $323 pesos, when I showed them that the online price was $263 pesos, they gave me an extrmely dificult time and would not lower the rate to the internet price. They finally gave in but it took a lot of doing. The front desk manager was rude and should not... more

We stayed 4 nights at this hotel during the Wine festival. It is centrally situated in a good position with an outdoor pool which we didn't use because the weather was rainy. We had superior rooms on the 6th floor which were quite small and stuffy with small bathrooms. However because they were superior we were entitled to a special... more

Where to begin-we arrived on Friday night and we experienced a nice welcome from the receptionist, our rooms were good (though not a 4 star hotel by either European or US standards but I have gotten use to that in Argentina). The reception staff were helpful in assisting us with booking a tour of the Andes and wine tours. However,... more

We were staying in Buenos Aires and decided to take side trip to Mendoza. We went to a local travel agent when we saw an ad for 3 nights excursion to Mendoza. The "deal" as advertised--we were informed was not available to "foreigners" so the Hyatt was not an option for us--being Canadian. But we were told not to worry... more