Not a two-star hotel. Maybe a one-and-a-half star hotel. We stayed a total of four nights here because every other room in San Juan was booked. Our bathroon had a strong sewer smell and to use the toilet you had to reach into the water tank to pull up the flapper valve. It was repaired 36 hours after we asked... More

We chose Hotel Nuevo San Francsico due to the rather positive description in Lonely Planet. O boy were we wrong. At first it seemed like an average 2-star hotel but the service they offered was horrible. First of all the bed and the pillows were the most uncomfortable ever. For example the pillow was as thick as an average napkin.... More