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All 55 Mesa hotels

Comfort Inn & Suites Downtown

2.5 of 5
651 E. Main St., Mesa, AZ 85205
Hotel amenities
Comfort Inn & Suites Downtown
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Ranked #8 of 55 hotels in Mesa
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58 reviews from our community

    Trip type
Traveller rating
    32
    18
    6
    1
    1
Date Rating
Albuquerque, New Mexico
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 April 2013

Nothing fancy expected nor received. Broken TV remote, adjustable shower head didn't adjust. No fitness center. When we asked how to remove a previous occupant's voice mail message the reply was "I don't know". No effort to find out answer. When I went into breakfast at 9:05, they were putting food away. I asked if I could have a yogurt... More

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See 2 more reviews by finefrank for Mesa
gmaz256, Guest Relations Manager at Comfort Inn & Suites Downtown, responded to this review
21 May 2013

Thank you for taking time to review our property. We feel all comments are important. I am sorry to hear that our staff did not live up to your expectations and we have reviewed customer relations procedures with the staff. The customer is the most important element in the lodging business, and I hope that you will return so that... More

Northern NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 April 2013

My husband and I stayed in a second floor king suite. The room was spacious and clean and the bed was really comfortable. The staff, both day and night, were very friendly and helpful. The breakfast was pretty good too, BUT the coffee was not. Also, there were a lot of families staying there at the time, so a little... More

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gmaz256, Guest Relations Manager at Comfort Inn & Suites Downtown, responded to this review
21 May 2013

Thank you for taking time to review our hotel. We strive to make every guests stay a pleasant one. Thank you for the comments on the coffee, although we can't always have the perfect blend we are trying other types to satisfy our customers. Please continue to give us feed back as this allows us to improve our product. We... More

West US
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 March 2013

This hotel has nice rooms, comfortable beds, and is well maintained. The location is in downtown Mesa (which is a bit run down) but the hotel makes up for that. One of the best things about the hotel is the daytime clerk, Nellie. She is a great asset to the hotel and a friend to all the guests. She offers... More

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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

Stayed at this property during a trip to Phoenix area. The manager, Angel, made us feel we were his only guests, even though the property was sold out. And hostel staff always made eye contact and said "Hello" when you met them in the hall, or in the breakfast area. Central to Phoenix area which worked great for us visiting... More

Was this review helpful? Yes 1
Montgomery, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 March 2013

I've stayed at this hotel many different times in the past year and thought it was a nice hotel at a good value. However I just finished three different stays in February at this Comfort Inn and the hotel is clearly slipping downhill. Most of the issues are small but they point to a distinct trend that management is not... More

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gmaz256, Guest Relations Manager at Comfort Inn & Suites Downtown, responded to this review
21 May 2013

Thank you for taking time to review our property. Guest comments are important to us and I am sorry that your stay did not meet your expectations. We have initiated a more aggressive preventative maintenance program so that we may maintain the highest room quality. Won't you please return and check us out I think you will be pleasantly surprised.... More

Western New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 February 2013

Stayed 4 nights while visiting friends in Mesa. Clean room, great mattress! Very nice staff! Wonderful breakfasts!!!! Give it a try, we will stay there on our next visit!! They were at full capacity while we were there, but still got great service!

Was this review helpful? Yes 1
See 2 more reviews by parrish for Mesa
Denison, Iowa
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 February 2013

Stayed 4 nights in February, nice hotel. I would say average. Had good breakfast. We stayed here two years ago also, nice hotel for "snowbirds". A good Dairy Queen next door. A lot of pawn shops in the area, giving a sketchy type feeling, but very secure hotel.

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Mesa, Arizona
1 review
5 of 5 stars Reviewed 8 January 2013

We spent Dec. 17th & 18th 2012 at this motel while our motor home was being repaired. Our room was extremely clean and quite, the grounds were well cared for and the pool area nice. A hot breakfast was provided and the service personnel were pleasant and accommodating and the motel was convenient to down town Mesa. I would stay... More

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Albuquerque, New Mexico
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 December 2012

We were attending a concert at the Mesa Arts Center, and wanted a motel close by. This one had the best reviews in the area, so chose it. It is a small hotel, which was nice. We were given the choice upon arrival of a ground floor room or one upstairs. We chose upstairs. The decor is nice. The property... More

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See 2 more reviews by terieh for Mesa
Arlington, Texas
Top Contributor
135 reviews 135 reviews
35 hotel reviews
Reviews in 73 cities Reviews in 73 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 27 October 2012

We arrived early in the afternoon to find the entryway blocked with a carpet cleaning truck. So we made our way around the truck, over the hose and other cleaning items and into the lobby where we learned it was a tile cleaning session rahter than carpet. The lobby and hall to the elevator were wet and semi-blocked off. We... More

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See 3 more reviews by CrankyOldGuy for Mesa
 
 
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Additional Information about Comfort Inn & Suites Downtown

Also Known As:
Comfort Inn & Suites Downtown Hotel
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Mesa
Comfort Inn Mesa
Mesa Comfort Inn
Comfort Inn Downtown
Comfort Inn & Suites Downtown Mesa, Arizona
Address: 651 E. Main St., Mesa, AZ 85205
Region: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Mesa
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Comfort Inn & Suites® Downtown hotel is conveniently located near Tempe, Scottsdale, Chandler, Gilbert, Apache Junction and Phoenix. This Mesa, AZ hotel is close to the Mesa Arts Center, the Mormon Temple, Mesa Amphitheater, the Mesa Convention Center and HoHoKam Stadium, home of the Chicago Cubs spring training. Both the Superstition Springs Center mall and Fiesta Mall are just minutes away.The hotel is also close to Big League Dreams Sports Park - Gilbert. The hotel is close to many events in the area, including the Insight Bowl, P.F. Chang's Rock 'n' Roll Arizona Marathon, the Scottsdale Arabian Horse Show, FBR Open and the Barrett-Jackson Classic car auction.Many other notable sites in the greater Phoenix area are only a quick drive from our hotel, such as Casino Arizona, Arizona State University (ASU), US Airways Center multipurpose venue, Chase Field ballpark and the Phoenix Convention Center. Phoenix Sky Harbor International Airport is 14 miles West and, Mesa Gateway Airport is 16 miles East. Golfers will be happy about the many golf courses located in close proximity to the hotel. The diverse selection of dining options in the surrounding area will delight visitors. ... more   less 
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