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All 176 Phoenix hotels »

Sheraton Phoenix Downtown Hotel

4.0 of 5
340 North 3rd Street, Phoenix, AZ 85004
Amenities
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Ranked #3 of 176 hotels in Phoenix
4.5 of 5 stars 353 Reviews
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353 reviews from our community

What travellers say about this hotel
  • Convention center(20)
  • Room service(15)
  • District restaurant(10)
  • Very clean(9)
  • Would highly recommend(7)
  • Lobby bar(6)
  • Chase field(6)
  • Very nice(5)
  • Breakfast buffet(5)
  • Light rail(5)
Traveller rating
    246
    74
    18
    8
    7
Only show reviews for Family (23) | Couples (29) | Business (275)
Date Rating
Garlena R
Ontario, Oregon, United States
2 reviews
5 of 5 stars Reviewed 15 February 2012 NEW

Brooke at the front desk went beyond her duties in providing services during my 5 day stay. I was very impressed with all the staff, especially the concierge and bell man. They were all friendly and helpful. I have a disability and really appreciated the attention they provided to meet my needs. The pool was awesome. Thanks for a great... More

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bpaine
Medford, MA USA
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 13 February 2012 NEW

My husband's convention prompted a stay at this lovely hotel, just a block away from the Convention Center, three short blocks from the clean cheap Metro Light Rail/Bus Station. Stayed on 22nd floor, very nice quiet room with a deeply comfortable bed. Outdoor lap pool was comfortable, the view is wonderful - and the bartender was polite and welcoming (did... More

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Sam M
Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

I was visiting as an exhibitor for a small convention. I needed a tomato box as a prop in my display. I asked Sarah at the front desk if she knew where I might 'dumpster dive' and she said that she would be right back. Less than two minutes later she appeared with a tomato box. It was like magic!... More

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MJCMN
Milwaukee
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I stayed in a suite at this hotel, and the room was incredibly large and clean. The location is great close to many restaurants and the convention center. The staff was incredibly helpful and offered grea advice for fun things to do nearby. You can tell Sheraton spent a fair amount of money building this hotel and it shows. Room... More

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Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
13 February 2012

Titled “brand new hotel, great rooms” Thank you for taking the time to recommend us! We never take a great recommendation for granted, and I’m pleased that you had such a nice stay. I must say that I do love our location too – in the center of downtown and very close to just about everything! You ought to try... More

madame_kate28
Paris, France
1 review
5 of 5 stars Reviewed 10 February 2012

When is a hotel particularly memorable? We don't need a hotel to enjoy breathtaking scenery, or relax in a heated lap pool. Or even savor a better-than-French meal that includes succulent shrimp from the local Arizona desert shrimp farm or herbs picked fresh for my meal from the herb garden on the fourth floor. What will make this hotel memorable... More

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Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
13 February 2012

Titled “magnificently exceeded all expectations” Your review was music to my ears, and I thank you for such kind and positive comments. I have always been proud of the staff here, and reviews like yours remind me why – they truly understand guest service – they get it – and it shows. Cliff Rose is of course a standout here... More

Heather M
Eagan, Minnesota
1 review
5 of 5 stars Reviewed 10 February 2012

Check in was quick and efficient, and all staff was very welcoming! I had forgotten my phone charger and although the hotel didn't have an extra one on hand to lend me, they let me charge my phone behind the conceirge desk. The room was also very clean and quiet. We enjoyed our time by the outdoor pool located on... More

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Saskatchewan83
Calgary
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 10 February 2012

Everything about this place is "cookie cutter"...from the check in (you could tell they recited their "greeting" like robots) to the incredibly boring rooms. I assume we would have had a nice view, but there was a huge table in front of the window so we couldn't see. Beds were very comfortable. The gym and pool area were very nice.... More

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Becky H
New York City, New York
1 review
5 of 5 stars Reviewed 9 February 2012

I had a great experience at the hotel last week, great rooms, great front desk staff and a great breakfast. Our server Tracy Simmons made our morning experience very positive...service with a smile, for sure. Thanks More

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Cheweywashere
Los Angeles, California
2 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012

Club Floors are the Best. Breakfast and afternoon snacks save the day for busy guests. Would highly recommend this hotel. Excellent gym, cardio equipment and pool for swimming or relaxing. More

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Frantix
Boston
1 review
4 of 5 stars Reviewed 6 February 2012

I stayed at this hotel during a business trip last week. My room was on the 18th floor with a view to the West. The view itself stretched far beyond the Phoenix city limits to the vast deserts to the mountains, a nice setting for a deeply contemplative person. :) Ask for one of the upper floors and you will... More

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Leo Percopo, General Manager at Sheraton Phoenix Downtown Hotel, responded to this review
8 February 2012

Titled “Great location, excellent quality” Thank you for your recent recommendation, it sounds as if overall your stay with us was a good one. I’m glad to hear how much you enjoyed our Make A Green Choice program and also our Sheraton Fitness powered by Core Performance center, for your workouts. Although there is no wireless internet in the rooms,... More

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Sheraton Phoenix Downtown Hotel Also Known As

  • Sheraton Phoenix
Address: 340 North 3rd Street, Phoenix, AZ 85004

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Sheraton Phoenix Downtown Hotel
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