The Biltmore is simply a large convention hotel. It is not a luxury hotel. The staff is indeferent and it's very obvious they are just moving you a long their conf tion pipeline. The physical building is impressive and the grounds are nice but it simply does not make up for the ground list otherwise. The Biltmore is mediocrity at... More

We hosted our Winter Convention at this property in February. The grounds were beautiful. Everything was clean, the staff was very nice and accomodating. There was one main pool (with a water slide) and several smaller pools through out the property. There is a free shuttle that runs about every hour and takes you to the little Biltmore strip mall.... More

We took our family to AZ and stayed at the Biltmore in Sept 2011. We have a 16,14, and 9 year old All loved it. Nice Suprise at check in, they gave us $45 a day of food coupons for the kids to eat. Great time to book there, rates were resonable. We stayed in the Ocatilla section of the... More

We stayed at the Biltmore for a conference and it was really fantastic. I have to say if I had been paying the rates we paid with my own money I might have thought it was pretty pricey but all in all it was a very cool place. It was our second time there in the past 10 years and... More

A comfortable stay in a King room facing the pool, we enjoyed the quiet environment in this resort-like setting. The bathroom was nicely designed with granite countertops, marble floors -- very clean throughout. Food service was good, and prompt. We were there Christmastime, and Christmas eve they served tasty hot cocoa and Christmas cookies in the lobby, which was a... More

Recently spent 8 lovely days at the Biltmore. A little bit of business,and a lot of pleasure. The staff was very professional and usually invisible. The room ( complimentary upgrade to a suite ) was perfect for an almost century old hotel. I think it could have used more furnishing, but perhaps it doubled as a hospitality suite. And the... More

Poolside service - superb. Frank &Alberts restaurant - delicious. Rooms - well appointed. Comfy beds, good bath products. Loved the spa and the ladies locker room - well stocked I just wish they had a shuttle service or better negotiated rates to the main shopping area nearby. More

I surprised my husband with a trip for his birthday. The Biltmore was excellent. Everything from the accommodations,service, food and grounds were excellent. 100% satisfied More

I was on visit recently to the Arizona Biltmore for buisness..overall great hotel, great location, and great service! Only one negative thing was dealing with one of the bell captains(Chris). I came down to the bellstand for some help and was dealing with Chris. The way he talk to me was very discourteous and demenor was very unfriendly. I Just... More