8 story hotel just outside the gates of Phoenix Skyharbor Airport. A 5 minute drive. Generic on outside but inside was above average especially with the price I paid with Priceline. Liked the public computer/printer in foyer and free internet in room. Nice comfortable beds and granite bathroom counters with coffeemaker. Lower view below 6th floor obscured by parking garage... more

After a long and unplesant flight from London the Crowne plaza was a welcome sight. Quick efficient check-in to a clean,comfortable room. We also had a drink in the bar and a meal in the restaurant both good. We booked this Hotel with Hotwire and got avery good price. We would use the Crowne Plaza again. more

Stayed here for one night for an early morning flight. Our first room had a weird smell so we had to move to another. The room was clean. The hotel itself is ok. The front desk was very efficient and handled our complaint promptly. It wasn't a bad overnight stay. Very close to the airport. more

My wife and I stayed here for two nights in July. Check-in was friendly and impressively efficient. Unfortunately, the lift (i.e. the elevator) was not working, so the time gained at check-in was lost while staff searched for a lift that worked – an activity that took between five and ten minutes. It was presumably a temporary problem, because all... more

I booked my reservation on Priceline, thinking I was going to get an upscale room. Wrong. The room was adequate and the bed was comfortable. The "state of the art" fitness room had only had dumbells and a few cardio machines. The air conditioner in the fitness room was broken on a 104 degree day. The location is close to... more

Nothing bad about this hotel but nothing to capture your attention either. Have stayed at other crowne plaza's and this one is below standard. The rooms are clean but dated. The location is convenient to the airport and that's it. Wasn't impressed with phoenix either but it seems Tempe (just up the street) is where it all happens. more

I stayed here for one night on business and found the hotel to be fine. Sure there were some things that would not place this as a top Crowne Plaza but the staff were very attentive and accommodating. I booked a concierge room but on my arrival the room was closed so I was given free drink coupons for the... more

I stayed at this hotel for one week. We had a difficult check-in process, which seems to be normal for any employee at my company who stay at the hotel. We were issued free breakfast passes which eased our minds off the difficult check-in. Hopefully this billing issue will be worked out in the future. The room was pretty nice,... more

Not sure why my experience was so much better than that of other reviewers, but it genuinely was. Perhaps because my airline had done me so very wrong nothing else could possibly be worse. My airline had to put me up here overnight due to the incompetence of a gate attendant many, many hours earlier on the east coast. The... more