Our room reeked of smoke. It was awful. Anyone with asthma would have faced a dangerous situation. We complained but they were unable to give us another room. To compensate they offered us a free night within the next half year but since we did not return to Phoenix that soon the free night offer was useless. It was an... more

Just finished up a three night stay at this hotel and everything was pretty good. As a Hilton Diamond member I always request the highest floor, away from the elevator, but this time I was given a room on the second floor. I asked to be put on a higher floor, but they didn't have anything available. Ok, that was... more

Very friendly staff - so helpful with directions. Hotel is located near airport and good access to freeways. Rooms were clean, breakfast was great and the kitchen staff even gave me fresh-baked cookies to take to some kids I was picking up at the airport. Asian Plaza across the street has Quiznos and some local fare. IHOP, Applebees and a... more

We stayed at one night at the Hampton Inn after seeing all the great reviews by other trip advisor travellers. The hotel is conveniently located near the PHX airport about 1 mile north of the airport, also across from the only chinese plaza in PHX complete with an asian grocery center and restaurants. Our rooms were up to standards expected... more

We stayed here before an early flight out the next morning. The front desk person was not overly eager to help us, but did allow us to check in early. The room was large with a separate living and sleeping area. Several of the towels were dirty or stained so ended up stealing some from the pool. Also, the floors... more

We stayed there for 1 night only, due to an early flight the next morning. We checked in at 10 pm and got a nice room on the second floor. Had dinner at the asian center across the road, returned the rental car and arrived back to the hotel at around 11.30 pm. Everybody at the hotel was very nice.... more

Easy access to the Airport or even I-10 (the Red Mountain Freeway). We usually have personal business along east McDowell Avenue. In comparing between the Embassy Suites further north along N. 44th street, this Hampton Inn looks more pleasing to the eye. In fact, further north on 44th street, there is a shopping center, i.e. Target Store, if personal items... more

I have stayed at this hotel on several occasions prior to a flight since I live two hours from Phoenix. The family suite works well for my family of five. We got a late start from Prescott and arrived about 10:30 pm to find out that our "suite" had been given away and we were given a smoking room with... more

We chose this hotel after reading reviews on this web site and because it's near the airport. We wanted to leave our rented car the evening before our flight and so we needed a complimentary shuttle from and to the airport. We checked in, left our luggage in the rooms and asked what we should do once we left the... more