My recent very disapointing stay at this hotel, was not clean, bathroom plumbing backed up and overflowed with another guests shower drainage, the hotel repaired the plumbing problems, but did not apologize infact the housekeeping who had to come up and clean the dirty grime and hair from the drain problem was complaining about the mess and the entire time... more

trust me when i say you will not regret shelling out a hundred some bucks to stay at four points. the place was great and affordable, the rooms are clean and comfortable, highly recommend. only down side is the hot tub could be re done it was small and cold. more

I spent one night at this hotel. I am not a regular Four Points customer, so I was not sure what to expect. This hotel is ok. There was nothing outstanding about the apperance of the hotel. The room was clean and fairly safe. It's extemely close to ASU and easy to access from the interstate, lots of places to... more

Hotel is great for the price. Lots of restaurants around. Mimi's our favorite for breakfast. Location of hotel is great. Staff was very nice. Room could use a bit of updating but not bad - I would definately staff again. more

The staff here is terrific! Everyone was very friendly and helpful. All hotels should follow their example. We stayed here for three nights, and chose the hotel based on its location (just off I-17). Although the hotel is not brand new, every area, including our room was clean and well-kept. The beds were large and comfortable, and we had a... more

I stayed at the Four Points for 4 nights and really enjoyed my stay. I room was not that big, but the service was great, and the hotel room was clean. I had a room on the 4th floor and had a pool-side view. The hotel staff were very accomodating and helpful. The location to the hotel was nice, a... more

We first stayed here by accident in May, '08--the Sheraton across the street was full. What we found was the most attentive and gracious staff of any hotel we've ever stayed at. Now when we have to go to Phoenix we always stay here. Everyone--from Sam behind the desk, to Amparo in Housekeeping to Jose on the grounds to Carol... more

This Four Points property is a dump. It's old, the "non smoking" rooms smell like smoke (or it could be mildew). I checked in at 9pm and asked for a non-connecting room and when I opened my door, it was a connecting room. At 9pm on a Monday night, the bar was closed, the restaurant was closed and the little... more

Our traveling party only stayed one night in this chain hotel located in Phoenix across the street (within walking distance) from alarge shopping area full of eateries, a Barnes & Noble and even a grocery store. The staff were friendly, helpful. They provide 2 free internet access computers in the lobby with free printing. The buffet breakfast (included) provided a... more