the hotel was hard to find. the staff was very professional. The room however had carpet issues and very stained. I would not walk around with bare feet. Other than that, our stay was fine. Parking is around the corner of the building and in the heat could be a problem for older folks..

This place was horrible. They had fans blowing in the lobby because they had some type of flood. The customer service was terrible when I told them my room was dirty. There was a solid dirty ring around the entire sink that was a different color than the rest of the counter top. If you like white trash cussing around... More

Enjoyed staying here. It was convenient to what we were going to be doing for the weekend. Address is a little deceiving since the entrance is not on the street the address is on. Would definitely stay here again.

The hotel is very convenient to downtown music and sports venues. There is a great pool, the rooms were nice, clean and comfortable. We were upgraded to a suite at no additional charge. We will definitely return to the Hilton Garden Inn Downtown Phoenix. We may even try the Light Rail on our next adventure!

Very nice hotel, understand that they will be doing a major renovation. Parking is a little confusing since it is across the street. But staff is very friendly and rooms comfortable. Pool is wonderful with its water fall feature. Central location to downtown Phoenix, Light-rail public transportation is very close so not real reason to drive around.

Not the "Hilton" I am accustomed to. Thing that sticks in my head the most is that no one offered to help me with my luggage until I had already brought the bell cart to my car and back... Also curtain did not close all the way: Southeast facing room = über bright wake-up call...

Recently stayed at this hotel and found it perfect in every way!! Staff couldn't do enough for us and it even had a shuttle bus which would run us about where and when requested (within 5miles of hotel), it was immaculate and rooms where modern and spacious, the small shop in reception was usefull. I wouldn't hesitate in booking this... More

Clean and Comfortable. Staff is wonderful and will do whatever is needed to make your trip successful. Nice pool to relax at quality food options nearby. Looking forward to the HGI remodel. Be sure to check out the gym.

The staff at this hotel is amazing. They remembered me although I had not been there in the last 60 days. Although the rooms and lobby area are dated, renovations are planned which is excellent. I recommend you stay here just for the staff experience, and the location is convenient.