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The Clarendon Hotel


Hotel class 3.5 of 5
401 West Clarendon Avenue, Phoenix, AZ 85013
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Reviews you can trust

79% Recommend
4.0 of 5 stars 220 reviews
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By trip type
All (220)
[ Date ] [ Rating ]
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5 of 5 stars
Chicago, IL
27 Dec 2009 | Trip type: Business New

Front desk staff was very polite and professional. The rooms are very modern and elegant. Comfiest bed I have ever slept in. All around great experience. more

Great hotel
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4 of 5 stars
San Diego, California
24 Dec 2009 | Trip type: Friends getaway

Nice little hotel in the Museum district, not too far from downtown. I didn't try their roof top lounge, but everything else was spectacular. Was there in the middle of August so had to keep AC on 24/7. Room was clean, nicely decorated. more

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5 of 5 stars
Tucson
23 Dec 2009 | Trip type: Family

The Clarendon Hotel was quite a surpise for me and my family. The rooms were very spacious and fit my family of four very well. The hotel had a very nice vibe to it and we felt right at home during our stay. The rooftop sitting area offered a very nice view of phoenix and we enjoyed sitting by the... more

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5 of 5 stars
16 Dec 2009

The hotel is very cool. Sort of a downtown LA Standard feel to it including a rooftop bar, however, it is in the staff and level of service that the Clarendon excels. Thank you. I will be back. David Nichols more

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5 of 5 stars
Arizona
14 Dec 2009 | Trip type: Couples

We loved our stay at the Clarendon and will be making it a yearly tradition with visits in between. The entire staff was pleasant and very helpful throughout our entire stay. The rooms were very comfortable with a warm appeal and we slept restful in the comfy, cozy beds. We took several trips to the rooftop for beautiful views of... more

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5 of 5 stars
Aspen, Colorado
7 Dec 2009 | Trip type: Solo travel

I live in Wyoming but am really attached to my dentist in Phoenix, so I come down every 6 months or so for a visit/checkup... I always stay at the Clarendon. No, it's not some cookie cutter, sterile Hilton... it's the Clarendon. I love it because it's homegrown and different, and because it's warm and happy. The lobby (recently redone)... more

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5 of 5 stars
Toronto
29 Nov 2009 | Trip type: Solo travel

Quick review: Room - clean and spacious. Internet - intermittent access. Pool area - great hot tub. Pool was not open as heater was broken. Great lounge area. Roof top - make sure to take a trip to the roof. Great views. Nice reading area. Parking - at check in I was told that it was $10/night. At check out... more

Management response from
Ben Bethel, General Manager

Thanks for your review - we really appreciate the positive comments! On the intermittent internet access, we just added 4 access points and are adding 4 more this week, so all "iffy" spots should be taken care of for once and for all. The pool area was open, it's just a bit cool right now. However, our jacuzzi is almost...

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3 of 5 stars
Flagstaff, Arizona
19 Nov 2009 | Trip type: Business, Solo travel

My recent stay at the Clarendon was pleasant but there were a few bumps and quirks. When I checked into my room I looked around to check the time and there was no clock. I called the front desk and the really nice guy at the desk immediately brought one up, at 9 o'clock at night. The rooms are nice,... more

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2 of 5 stars
syracuse, ny
18 Nov 2009 | Trip type: Business, Solo travel

I will keep it factual. Upon check-in I was not told that my credit card would be pre-approved for "any incidentals that may occur", I was told the bar would be open until 12am, it was closed at 10pm, by an undertrained bartender. Wi-fi was only available in the hotel lobby, it would not connnect in my room or at... more

Management response from
Ben Bethel, Owner/General Manager

Thank you very much for taking the time to write your review. Your credit card is always authorized for the amount of your hotel stay plus 15%, or if you pre-paid for your room, $50. There's a lot of credit card fraud out there, and this is done for both the protection of the hotel and for the consumer. For...

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1 of 5 stars
Albuquerque
12 Nov 2009 | Trip type: Couples

Loud buzzing noise at night, never figured out what it was. Air conditioner did not operate properly. Light by bed burned out. Fitness Center was just two small rooms crammed with weight machines, for the most part. Looked more like a storage facility for equipment. Treadmill was cheap. WiFi did not function. A few days after returning home I checked... more

Management response from
Ben Bethel, Owner/General Manager

Thank you for your review - what room number were you in? I'd like to know so that we can investigate the buzzing noise and see why the a/c system was not operating properly - we have a brand new state-of-the-art system and I want to test it to make sure it is working and get the installers out if...

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The Clarendon Hotel Also Known As

  • Clarendon Hotel Phoenix
Address: 401 West Clarendon Avenue, Phoenix, AZ 85013
Phoenix hotels The Clarendon Hotel
4.0/5.0
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