Yes, it is an older property. Yes, it has external access to rooms (a la motels). However, the rooms are large, well appointed and clean. The breakfast is excellent (the duo making the omeletes to order are friendly and make great food - thanks guys) and the cocktail hour in the rooftop restaurant is a pleasant way to finish the... more

We chose this Hotel because of the closeness to the Phoenix Childrens Hospital. My boys really enjoyed using the pool, and although the breakfast and mangers reception were a little disappointing the first night the second day was much better. The towels, beds and pillows were great! We all slept well and that's saying a lot with a child having... more

I have stayed here several times for business meetings at this hotel. If you are looking for a really nice hotel, then stay at the Embassy Suites Biltmore. This is more of a value hotel. This hotel was not originally an Embassy Suites. But if you are looking for Value--especially if you have kids, then this is a very good... more

I'm going to preface this with the fact that this is the first time that I've ever decided to go on-line and write a bad review on a property. I have been to 30+ countries and have stayed in hostels and 5 star hotels and am not normally a complainer. That being said, this hotel warrants a complaint. In my... more

We had stayed at a wonderful Embassy Suites in Covington Ky two weeks prior to staying at this one. Our first clue about this hotel is the neighborhood. It is dangerous and we had to deal with many questionable people at the convenience store down the road. When we checked in at 10:00 pm the clerk only had three rooms... more

We stayed at this hotel overnight on our way back from Sedona (we were flying out of Sky Harbor the next day). My first impression of the place wasn’t great as it had a “motel feel” and not what I would have expected of an Embassy Suites. It’s clearly an older property and it also bordered on a questionable area... more

We chose this hotel because we had stayed at Embassy Suites in Orange County before which was a great experience. The reviews for this hotel had us a bit concerned, but we didn't experience any of the negativity listed in other reviews. This is an older hotel and was not a luxurious at the Orange County Embassy Suites, but we... more

I guess I am confused as to why people complained about this hotel. As I am reading some of the other reviews about noise and bad service, are you sure you stayed here? There were at least 5 youth boys travelling basketball teams that were in our hotel and I had no idea they were even staying here until we... more

Well, this hotel did not quite live up to what I thought an Embassy Suites should be. Some of the staff was extremely friendly and accomodating, generally the staff during the day. The night staff was a little more hit and miss. We stayed a week on business. My room was exceptionally hot at night, and being on the second... more