The hotel was a great deal after booking on Priceline. I'm not sure if I would have been as pleased had I paid what the hotel website was asking. The desk staff was very helpful and courteous. The room itself was decorated beautifully and the room was in great condition. We used the pool and hot tub every night we... more

Stayed for a conference in Mid Sept, nice room on 16th floor, Platinum member so I had free Internet. Pool is sort of small and mainly people like to lounge around and stand in it etc so cant do laps easily. Work out roomis small bur well equipped. Room had comfy king bed , desk, and sort of chaise chair... more

I spent six nights at the Hyatt in downtown Phoenix. Although it's not a high end luxury hotel, this was probably the most pleasant stay that I have had this year (approximately 100 nights at about fifteen different hotels). This Hyatt has been renovated and most things look new. It is clean, my room was quiet, and the bed was... more

We stayed here because we wanted to go to a ballgame ..The location is good for that but our room never got below 78....Yes we know it is Phoenix in July...But the rooms were average and parking was 27.00 dollars a night...They finally moved us to another room and even got us breakfast....We usally don`t eat breakfast so I would... more

Ya know, I wish I could have gotten the chance to stay in this hotel before writing this review; however, I just wanted to let you in on th horrible customer service provided by this hotel. I had booked my stay 3 months ago, due to a conference I have there at the end of July. So...I received a confirmation... more

Nice location downtown and near the airport. Traveled with 4 people total and asked for one room with one bed and another with 2 beds and we received a king and 2 queens adjoining on the 7th floor. Nice view of the phoenix skyline from the hyatt. Was wary of getting bad room or poor treat from booking with priceline... more

I am no great fan of Hyatt, but this was a business trip for a conference so it worked. And due to the nature of the business trip I think I received a slight bit of VIP treatment so I can't complain. I was booked into a very nice and spacious end room on the 17th floor with a huge... more

We stayed at the Hyatt Regency for three nights. Thankfully our rooms were being paid for by a family member! We had booked king bed rooms but got rooms with two double beds. We were told no king rooms were available, even though we had booked them and even checked in early. The room was clean and spacious but extremely... more

Stayed for a convention May 2009. From the deplorable Catering Department,which we needed to place a sign in the lobby notifying customers of our hospitality suite, to the outrageous catering prices for in room coffee service,this hotel has to rate amongst the worst of my business travel experiences. The only notable positive was the great assistance the bellmen provided in... more