We stayed for one night at this hotel over Easter weekend. It was not really the standard I have experienced in other Sheraton Hotels. The gentleman at check in was very irritated with the computer and as a result was far from pleasant with us - not a great first impression. We were lacated on the club floor and the... more

I stayed here for a conference, so I did not select this hotel on my own. Nor would I have if given the choice. The rooms were adequate, although I asked for a different one after checking in so I wasn't just staring at the rooftop. My king room was plenty spacious and nicely appointed with a comfy bed, but... more

I was speaking at a nearby conference site. The hotel is standard business, nice appearance in lobby and the rooms. My King bed room was smaller than most, but everything was nice. I didn't spend much time other than sleeping and doing some work in the room, but had an enjoyable overnight. The front desk was very helpful in suggesting... more

We stayed a few days at the end of Oct 2007, WOW what a dive! I could have spent $10.00 per night and been at the Pointe Hilton Tapatio Cliffs Resort that is an order of magnitude nicer. The staff was very nice. The entire place is now non smoking. That is fine by me but our room stunk of... more

The hotel has a nice outward appearance and an attractive lobby. The woman who checked me in was civil but not overly friendly. She indicated I was staying two nights - and I told her it actually was one night and she didn't say anything. Then when I received my key, it had a large sticker on it saying that... more

No hot water, spotty internet, generally old hotel without any attention to detail. Should not be a part of the SPG/ Starwood programs. Very disappointed. more

Not a bad hotel, certainly not a great hotel, maybe a decent, clean choice if the rate was right........ except for the following: first, on our stay, the pool was filthy. Lots of scum and debris floating on the surface as if no one had skimmed it for a couple days. You never see this in a first rate hotel.... more

We booked this last minute and rather blindly. In retrospect Spring Training is not the bes time to look for "deals" in Phoenix, but we grossly overpaid for the quality of the property (even for a busy time) at about $200/night after all taxes and fees ($405 total for Friday and Saturday). The location is pretty much out in the... more

My sales team and I stayed here recently for a conference. We travel one to two weeks a month. This was probably the worst place we have stayed in the last five years. The rooms are at the same level as a $69 per night hotel. The restaurant had a tiny menu and was very expensive. The location was awful,... more