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Hampton Inn Phoenix-Biltmore

3.0 of 5
2310 E. Highland Ave, Phoenix, AZ 85016 (Formerly Hotel Highland at Biltmore)
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Hampton Inn Phoenix-Biltmore
Ranked #31 of 176 hotels in Phoenix
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103 reviews from our community

    Trip type
Traveller rating
    54
    31
    11
    1
    6
Date Rating
Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 NEW

I've been here twice now. Both times, the staff were courteous and helpful. The rooms always clean. The beds, well made, clean linens, and comfortable. The breakfast was a little cramped (a lot jammed into a small space), which may have cut into the amount of variety available. But what was there was tasty and sufficient. Location: right where I... More

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San Francisco, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 13 May 2013

Beautifully remodeled rooms. This hotel is located close to everything in the Central Phoenix area. Many restaurants are nearby and plenty of shopping just a few minuets away. The hotel was pretty quiet since it is located away from the busiest streets. The air conditioning worked very well. Bathroom area was well designed and kept very clean. Beds were very... More

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See 5 more reviews by flowerfun for Phoenix
OK.
Top Contributor
102 reviews 102 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

Wonderful service-- felt like I was visiting an old cousin. He was very accommodating-- forgot his name! I was traveling with my 80 year old mother-- so things had to be "just right" The rooms were nice and the beds were heavenly, as Hilton chains always are-- but two things that were simply unacceptable-- they had the old AC type... More

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Las Vegas, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Family of 4, including a newborn and we were extremely comfortable. The hotel was extremely quiet and clean. I would book us a stay here again anytime we are in town. Being from Vegas and doing stay cations I must say that it gives Vegas room quality a run for their money. Do yourself a favor, stay here!

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Review collected in partnership with Hampton

Michigan Center, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

This lovely hotel is right around the corner from fantastic shopping . It is elegant, small with lovely rooms, lounge, pool area. The complimentary breakfast was worth $15. by itself. The GM was highly visible and friendly. There was fresh water with lemon in the lobby, along with the morning papers and every type of coffee or tea. Right outside... More

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ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
16 May 2013

jjclifflola, We appreciate your review and kind comments about our great hotel. I’m pleased to hear we exceeded your expectations with our central location, comfortable rooms, accommodating staff, and value added amenities. We enjoyed having you as our guest and hope you’ll have an opportunity to visit us again soon. Thanks again. Sincerely, Kevin Barbour, General Manager More

Arlington, United States
1 review
5 of 5 stars Reviewed 30 April 2013

The room was spacious and clean. The hotel staff was courteous and helpful. The breakfast was much more than most. The fitness center was clean, came with disposable ear phones and had a good selection of equipment. Great hotel!

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Review collected in partnership with Hampton

ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
14 May 2013

Lana Z, Thank you for writing a review about your stay with us at Hampton Inn. We’re glad you found our accommodations comfortable and clean, as well as our staff courteous and helpful during your visit. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Thank you again for writing. Sincerely, Kevin Barbour, General... More

Boston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

This hotel went the extra mile to make sure our stay was pleasant. Stayed in Hampton Inn's in the past and this place did not disappointment. Any time we travel looking for a Hampton Inn is a priority.

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Review collected in partnership with Hampton

ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
14 May 2013

dionr50, It’s great to hear from you! Thank you for sharing your experience with us at the Hampton Inn. I’m happy to hear you had a pleasant stay and found our hotel exceeded your expectations. Please continue to make Hampton Inn your number one choice hotel. We hope to see you again soon. Thank you again for writing. Sincerely, Kevin... More

A TripAdvisor Member
5 of 5 stars Reviewed 25 April 2013

This hotel exceeded our expectations. Clean rooms, comfortable beds, fantastic breakfast, & the staff was the best ever! We decided to return to the hotel for another night. Enjoyed breakfast to go the second morning. GREAT VALUE! excellent location.

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Review collected in partnership with Hampton

ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
9 May 2013

A TripAdvisor Member, Thank you for sharing your experience with us at the Hampton Inn. I’m pleased to hear we exceeded your expectations with our clean rooms, comfortable beds, fantastic breakfast and excellent staff. We’re happy you chose to stay with us another night, and we hope you will visit us again soon. Thank you again for writing and for... More

Eau Claire, Wisconsin
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 27 March 2013

After a number of years of visiting the Phoenix-Scottsdale area for Milwaukee Brewers spring training, we stayed this year at the Hampton Inn Phoenix-Biltmore and found it to be the best affordable hotel that we have stayed at. First, the location was perfect for us. We were about half way between Maryvale where the Brewers play and Scottsdale where we... More

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See 3 more reviews by CCcoach for Phoenix
Renee B, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
1 April 2013

CCcoach, Thank you for taking a moment and writing a review about your stay with us at Hampton Inn. We're glad you stayed with us and appreciate your business. I'm happy to hear that you found our staff friendly and helpful, and the location to be perfect for your visit during Milwaukee Brewers spring training. Thanks again for writing. We... More

Kennebunks, Maine
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 March 2013

Just returned from the Hampton Inn Biltmore Phoenix after a 6 day/5night stay for pleasure and family visit. Service was excellent from beginning to end. Reserved a 2 queen bed room. Unfortunately they had overbooked these rooms and upgraded us to a 2 room suite. Excellent! Breakfast served daily, free wi-fi internet and convenient free parking. Pillow top bed was... More

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See 2 more reviews by LocalFolk50 for Phoenix
Renee B, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
1 April 2013

LocalFolk50, Thank you for taking the time to share your experience at Hampton Inn. We're happy to have had you an your family stay with us. I'm pleased to know that our staff provided excellent service to you and your family. We appreciate your business and hope to see you again soon. Thanks again for writing. Kevin Barbour, General Manager More

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Additional Information about Hampton Inn Phoenix-Biltmore

Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Address: 2310 E. Highland Ave, Phoenix, AZ 85016 (Formerly Hotel Highland at Biltmore)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Phoenix
#63 Business Hotels in Phoenix
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Hampton Inn Phoenix-Biltmore
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