I wanted to take my two young children to get away for the night even though I live here locally. I searched the website for the best deals and picked this hotel becuase their web site said they offer a clean indoor pool, and a bountiful hot breakfast. When I booked my room on Expidea I paid for a two... more

I honestly don’t even know where to begin with this one. If you to go their website, and read about the property, it sounds like a lovely property with much to offer. Indeed, it might be fantastic – just not when we stayed there. We arrived on the afternoon of October 31st. I was really excited because of all the... more

My husband and I booked a jacuzzi king suite several weeks in advance, and when we arrived to check in, we were told that they were overbooked and that we had to go to the Hampton Inn back in Prescott Valley (5 miles back toward where we had just come from! ) The desk agent spoke excessively fast and was... more

We had spent the day walking around prescott and by late afternoon needed to find a place to stay for one night. We drove along a main road with motelsevery block, sorry I can remember its name, we stopped infront of the Best Western but I could see what looked like a hotel in the distance upon a hill. I... more

We had a nice sweet with a pretty view. The room was spacious and clean and the staff was pleasant. There is a casino attached but we did not check it out. Pretty area. Chekc out the nearby candle factory and the historic downtown area. more

Just fabulous!! I've stayed in this hotel twice in the last few months! The first time it was a girl's weekend! We enjoyed the pool and spa area overlooking the gazebo! This place is HUGE and has spacious rooms and balconies! Customer service was excellent throughout our stay! When I checked out I paid in cash but the attendant didn't... more

Well when I first got there with my wife. We decided to get something to eat and to drink. Well when we sat down 10 minutes later still no one took our order until one waitress saw me getting very frustrated. The Gym that they said they have well it only had one bike one out dated treadmill that I... more

Upon arrival we were sent away because the room we requested wasn't ready. When we returned 45 mins later, our room still wasn't ready so they seperated my party. My room had urine in the toilet, the other room's toilet was plugged and the staff told us we would have to plundge it ourselves. The staff was unproffessional and rude.... more

When we got to the hotel, we were told that they didn't have any more suites, that they had overbooked them. They said it "happens in the airline and hotel industries". I even called the night before to tell them we would not be there until around seven o'clock in the evening and was told that was fine. We didn't... more