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Hampton Inn Phoenix/Scottsdale at Shea Blvd

2.5 of 5
10101 North Scottsdale Road, Scottsdale, AZ 85253 (Central Scottsdale)
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Hampton Inn Phoenix/Scottsdale at Shea Blvd
Ranked #34 of 78 hotels in Scottsdale
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80 reviews from our community

    Trip type
Traveller rating
    34
    32
    10
    3
    1
Date Rating
Scottsdale, United States
1 review
3 of 5 stars Reviewed 13 May 2013

The staff was friendly and the breakfast was good, but my heating/cooling unit was broken when I arrived and later there was a cockroach in the room. The maintenance man was very helpful on both occasions. The cockroach must have slipped back out the way it came in, because after two sitings, we couldn't find it again.

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
16 May 2013

Thank you for taking the time to share your recent experience at our hotel. I'm sorry for the discomfort you had due to the air conditioner and cockroach, and am glad you hear that you were satisfied with our responses. I hope you will give us another chance to serve you here again. More

San Diego, CA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

I love Hampton Inns and this location was no exception. The front desk staff was very helpful and friendly, the price was excellent, and the room was clean and comfortable. Multiple good restaurants are within walking distance, which is great when you've spent the entire day on the road and don't want to get back in the car to hunt... More

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
16 May 2013

Thank you very much for your loyalty to the Hampton family of hotels and for sharing comments about your recent stay with us. Its people like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit. More

Yuma, Arizona
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013

This is a nice hotel and a good place to stay. we only were there for one night but it would have been nice to stay longer. it was quiet and clean. The breakfast was good and the staff attentive If you have training in the area and bringing the fam stay here in one of the rooms that open... More

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
7 May 2013

Thank you very much for your recent visit and for taking the time to post your comments and 5 star rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours and we really appreciate your recognition of jobs well done by our team. We look forward to and welcome the opportunity to... More

scottsdale, United States
1 review
4 of 5 stars Reviewed 24 April 2013

An excellent place for business traveler. Breakfast room and internet service for reasonable price. Safe suburbs provided daily walks and fresh air. Only problem was finding good restaurants and tourist attractions near this location.

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Review collected in partnership with Hampton

KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
26 April 2013

Thanks for staying with us during your training, and sharing your comments. I'm sorry we didn't do a better job of giving directions and recommendations for restaurants and attractions, and will use your review in discussions and training to improve our service. I hope you will give us a chance to serve you here again. More

Tulsa, Oklahoma
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 April 2013

Chose this facility based on other reviews on TA. The hotel is clean, rooms are OK but somewhat dated, the facility feels more like a Motel even though the doors are secured inside. The workout room was fair. I didn't partake in the breakfast so I can't rate it. The rooms have window unit type heat and AC it was... More

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
20 April 2013

Thank you for sharing your comments about your recent stay with us. I am sorry we didn't do a better job and make a better impression on you. We want all our guests to be happy they chose our hotel and take it very seriously when we learn we did not meet your expectations. I hope you will consider giving... More

Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 11 April 2013

Spent a weekend in April, 2013. Location and cleanliness were good, but breakfast room at 8 AM Saturday morning was cramped and crowded, and we could not find a place to sit. The food was mediocre. The walls of the room are thin, and we could hear voices from outside. The cooler unit in the room was not strong enough... More

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See 2 more reviews by 248MarkR for Scottsdale
KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
13 April 2013

Thank you for staying with us and sharing your candid comments. We take all feedback seriously and sincerely regret that we did not meet your expectations. I hope you will give us another chance to earn your confidence on a future visit. More

Sierra Vista, Arizona
1 review
5 of 5 stars Reviewed 10 April 2013

I never stay anywhere else when I come to Scottsdale! The entire staff is so friendly you feel like you're at home! The courtyard is really nice, we took advantage of the sunny weather and went swimming. Location is perfect, just a few miles to Old Town and the Fashion Square (the reason for my trips).

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
11 April 2013

Thanks so much for your loyalty and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. More

1 review
5 of 5 stars Reviewed 8 April 2013

Totally accommodating - from check in to check out. With the pool enjoyment and the breakfaast included the price of the hotel stay was very reasonable. Just minutes from Downtown Scottsdale shopping and restaurants. What fun. Will stay there again. Thanks

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Review collected in partnership with Hampton

KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
10 April 2013

Thank you for staying with us and for posting your comments and 5 star rating. We know you have a lot of hotels to choose from, and want all our guests to be happy they decided to stay with us by providing excellent service and accommodations. We look forward to welcoming you back the next time you are here. More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2013 via mobile

I stayed here for a week on vacation in march. The rooms were very clean and well taken care of. The breakfast was excellent every day- well stocked, quality food and available for the entire advertised hours (other places will have put the all the food away well before the end). Free shuttle up to five miles - not far... More

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
8 April 2013

Thank you for making the time to write and submit a review of our hotel. Its people like you who make our jobs keeping the hotel at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you again on your next visit. More

Eugene, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 April 2013

As others have noted in their reviews, this hotel impressed me from the moment I arrived. Guest service was obviously a priority among management at this property. During my stay, the room was quiet during the day and night (despite different groups of youth sports teams that were staying at the hotel). The room was exceptionally clean, and I appreciate... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review
5 April 2013

Thank you very much for making us your first Hampton stay, and for sharing your comments. I'm glad you were happy with the service and accommodations we provide, and that you will be staying at Hampton Inns in the future. We appreciate your kind words and look forward to serving you here again. More

 
 
 
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Additional Information about Hampton Inn Phoenix/Scottsdale at Shea Blvd

Also Known As:
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel Scottsdale
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hampton Inn Phoenix/Scottsdale At Shea Blvd Arizona
Address: 10101 North Scottsdale Road, Scottsdale, AZ 85253
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Central Scottsdale
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotels in Scottsdale
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Phoenix/Scottsdale at Shea Blvd
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