We stayed for 5 nights and had a really great time. The employees were all very nice and attentive. All except one incident when we were having lunch at the marketplace down by the pool and I overheard a waitress complaining to another waitress that there was a lady who was being very "needy and difficult." The grounds were very... More

I wanted to love this resort; I truly wanted to love it. But my whole experience was awful. First I was traveling to the Kierland for business from the east coast. I had been up since 3:00am eastern and flying all day. I arrived at the Kierland at 3:30pm only to be told my room was not ready and that... More

Stayed at this wonderful resort in April found the stay very relaxing and staff were very friendly my wife and I really enjoyed the quiet at the spa pool except for one day when some really loud and obnoxious women wanted to play loud terrible country and western music when they were informed they couldn't politely by a member of... More

The hotel is beautiful and the ground spectacular with the surrounding desert and golf course. The hotel has everything you need, however they also are across the street from an outdoor mall that has lots of stores and alternative places to eat.

The Westin Kierland Resort and Spa proves a second time it has what it takes to provide a great experience. Our first visit in 2011 was great and we choose to give it another go. During our first visit we utilized one of their villas. This stay we were in the hotel due to occupancy levels. While we did prefer... More

If you are traveling to Scottsdale, you couldn't find a better place to stay. Although there are a few hotels in the area that are great, I believe the Westin separates itself from the others with impeccable service. The rooms face the golf course, which just seems to relax you the more you look at it. They have an adult... More

I am surprised the Westin is rated #20, I thought it was excellent. Wonderful views, very nice rooms that were nicly appointed. The staff was very friendly and attentive, they used guests names frequently. The pool and lazy river is a great way to spend some "beach" time, there are lifeguards and food and beverage service at your chair! There... More

Since I paid with Starwood points and got the equivalent of a one bedroom apartment I was very pleased. It was close to great shopping and restaurants with a free shuttle that took you and picked you up whenever you wanted. Every evening at sunset a bagpiper played in front of the lake behind the lobby so you could get... More

We stayed here for our anniversary trip and could not have been more impressed with the resort. When I first walked in, I was impressed how spacious the lobby was and really enjoyed the view of the courtyard, pond and two of the holes of the golf course. We had a Jr. Suite (huge room) that overlooked the main courtyard... More