After spending a restless night of sleep (or lack thereof) due to neighbors having sex all night (or filming a porno due to the language used), Best Western was extremely unhelpful in resolving the matter. When we checked out, we told management about our experience, and although we thought they would comp our room, they did not nor did they... more

Nice hotel, rooms surround a well landscaped pool area, refrigerator, desk, chair, good reading lights, clean, good air conditioning, free wi-f, USA Today in lobby. The only negative is that the rooms are what I call the Holiday Inn style with floor to ceiling windows on the front so anyone walking by can look in the room. Booked on-line at... more

My credit card was charged more than the initial signed agreement. Be careful here, and keep your receipts and check your cc charges. Owner was extremely rude, and condescending. Hotel is in a bad neighborhood, hotel has several car theft warnings posted in their parking area. You have to park in front of a "massage parlor" which faces rooms. Room... more

I stayed at the Papago Best Western in early April 2009. I payed for 4 nights and when they over charged my credit card, I called the front desk as to why. A young woman told me on my room phone that she doesnt know how or why my credit card was charged more than was promised. She said that... more

Being a 2 star hotel you never know exactly what to expect, but this was a great surprise! Very friendly staff as well as the owners. They are always willing to print up directions for you or offer suggestions on where to eat or what sites to see. The courtyard is very nice, quiet with lots of trees & flowers.... more

We flew into Phoenix late & needed a place to sleep before our onward journey. This was an excellent choice. A 10 minute taxi ride from Sky Harbour it is much better value than the 4-5 star chains near the airport.. The staff are very helpful & the rooms comfortable and we found quiet. It is not really a resort.... more

I have stayed here twice, (last time December 2008) for around $55 each time. At that price it's ok. I was going to stay this January 2009 and called the hotel directly and they told me it was $130 per night. They said they raised their rates. I didn't stay. Glad I called first instead of just showing up. I... more

The pluses - good location, free parking, clean spacious rooms, really nice inner patio with parrots. The minuses - too loud air conditioner, can't leave it functioning at night, so it was getting too cold in winter, must be too hot in summer. The walls are not soundproof, you can actually hear your neighbours. Can't say much about customer service,... more

I stayed here for two nights in December because I needed somewhere inexpensive to stay and it was listed on the net as 21/2 stars. I wasn't expecting much, but was very surprised. The room was a good size and very clean as was the bathroom. On this trip I stayed in other cities in 4 star hotels, and the... more