I had booked the trip through Expedia. I had upgraded to a private spa with a private hot tub in the back patio. When I arrived at the resort, I was informed that all the hot tubs had to be shut down and repaired so I didn't even have access to the patio. I wasn't informed by either the resort... more

We got this room for $50 a night through Hotwire.com. It's an older, peaceful property which had some problems, but for the price was more than I expected. It was clean and comfortable, and the patio was nice in October. I wasn't aware of the daily resort or internet fees, so plan on spending about $25 daily for that. A... more

Was looking forward to staying in a nice hotel in Scottsdale for the first time ever. Got what I thought was a great deal in a travel site for this place. First problem was that our reservations were "lost" when arriving. Ended up having to call the online travel site to have the reservations resent by fax to a number... more

Made my reservation by phone talking to front desk. Made reservation for my wife and daughter & another couple and their kids. We came to PHX for a swim meet being held in Goodyear....SO, the online lure to drive 35 miles to the "luxury" resort with a reasonable price seemed like a good idea. Won't we be laughed at by... more

I have read the previous reviews and I am wondering why all the whining. Yes, the restaurant here is not very good but maybe if you ask, yoou would find more than one gem of a spot to eat. I love AJ's market which is less than 5 minutes walk. They have an outstanding deli with everything from sandwiches to... more

I am entirely grateful for booking this "resort" through hotwire.com for under $70 a night because I would not have paid more than that to stay at a place like this. After looking at all the photos available at their website, I was really excited to stay here and take advantage of the services during my downtime. Unfortunately, I only... more

My wife and I live in Phoenix and have gone to several resorts in town this summer because of the amazing deals. The deal we got at this resort was a casita suite for $90/nt. The deal included a $100 food and beverage credit which seemed great, but due to several recent reviews, on this site and others, we were... more

When looking to book a resort room for a guys night out we found the Scottsdale Cottonwoods and thought the deal sounded great. Their largest room (the Phoenix) with a $100 food/beverage credit for less than $150. We asked for an early check in and were charged $20. We were willing to pay this so we could get our room... more

We booked the Cottonwoods because of a generous $100 F/B credit that came with the room rate (Tucson room, which includes a private patio with in-ground spa). I'm fully aware that I should have further scoped out the website, but it's a resort - or so they claim - so why in the world would I have thought to MAKE... more