Our stay at the Phoenician was kicked off with a 15 minute wait in like only to be told that we didn't have a reservation. Upon the presentation of proof of our reservation we were "upgraded" to the casita. Arriving at our room, we discovered a large leak in the ceiling in the closet. We promptly called the front desk... More

Just returned from a conference at this hotel. Very welcoming from the minute we arrived, even though they were overrun with attendees - extremely pleasant, everyone was approachable and worked hard to meet any ask. Even the staff as you walked to and from your room were friendly. Had a room at the end of the hall with a huge... More

Visited the Phoenician for one week as part vacation part business trip. Check in process was efficient, polite and informative. Our room had a view of Camelback Mountain and the cactus garden. Found the room to be spacious, clean and comfortable. The grounds were kept in fine form as cleaning was done constantly. We visited the gym which was not... More

Travelling from the other side of the world to only be here for a few days (visiting a relative), we felt welcome and very comfortable. Rooms were spacious and the surrounds were wonderful. Would love to return here for a more leisurely stay next time around,

My husband just took me here to celebrate my birthday. He had informed them of my birthday and I was greeted with a happy birthday by everyone, and with a smile also. We received champagne in our lovely room, which was the perfect temp and had lights and music playing when we got there. Our room faced the pool and... More

What a beautiful hotel. The staff could not be more accommodating. Beautiful large clean rooms with magnificent bathroom and comfy bed! The grounds are magnificent and well groomed. Very quiet room, important for weary travelers. Cannot wait to return.

We had a wonderful experience at the Phoenician. Extremely upscale resort. Phoenix is hot, but not humid, no uncomforable sticky feeling. Love the Southwest US. This is truly a great area. Our room overlooked the back, beautiful cactus garden. Try breakfast on the balcony overlooking this rock/cactus garden. Trails allow walking through this and other garden areas. The property, while... More

My girlfriends and I decided on Scottsdale for a staggette and we were not disappointed! This area itself, has the best service that I have ever experienced and our hotel was fantastic. We were obviously in the area during the off season, for the weather reached the low 40 degrees celcius, but the staff at our hotel made our stay... More

Early June stay at the amazing Phoenician. I am a world traveller and have been to many excellent hotels - this is absolutely one of the best! The service is amazing! Our room 3138 was an upgrade from desert view - apparently it was a little bigger than most but it was great! The pools are awesome. On Monday we... More