After a warm greeting we immediately went to our room and found everything in order, no funny smells, and comfortably furnished. The four of us went in different directions: the pool, the bar, the balcony, and the shower and were pleased at how this hotel meet all our needs. The beds are comfortable and our room was quiet. I will... more

Well for a 5 hour stay they hit the mark with bad service. So I arrived at the airport at 11pm and called for a shuttle. The girl on the phone told me it would be 5 minutes. After waiting about 30 minutes, I called back to get another "5 minute" quote. Finally arrived at the hotel around midnight. Slept... more

The rooms were very comfortable. Club level was great we could have breakfast every morning befor heading out for the day. Staff were super. Central location close to freeway made all areas easily accesible. more

I really liked this place. The front-desk staff was friendly and accommodating at check-in and throughout my stay. The room was clean and comfortable, with the legendary Sheraton heavenly bed. I ate in the restaurant for breakfast. The food was good and the service prompt and cordial. The property satisfied almost all of my needs: (1) To find a Starwood... more

Though we stayed only one night, departing the next morning to the airport on vacation, our room was very comfortable. The food in the restaurant was excellent, as was the service. As a Starwood Gold member, I was a bit disappointed that our two rooms were not available on the club floor; I had to ask about the upgrade and... more

I have stayed at this location frequently and am always impressed with the service I received. Staff are always friendly and helpful. Really, I can not say enough nice things about the staff. The hotel is close to the airport and great for early morning flights which is the main purpose of my stays. The shuttle service is prompt and... more

This hotel has the friendliest staff I have ever encountered. It's hard to find good customer service these days, but this hotel highly exceeded my expectations. We will definitely stay here every time we go through Phoenix. more

The hotel personnel were very accommodating.. The room was spacious and very comfortable. The Club Floor lounge, however, was too busy and noisy in the late afternoon/early evening. Breakfast and the lounge was excellent. more

" Spring Training " junkie here, and Sheraton Phoenix - Tempe has been the best place that I have stayed in my trips to Az. to spring training action. Nice, clean rooms. Cable / Flat screen tv / Nice pool. Location - ideal to Tempe stadium, and to catch freeway to other parks. Minutes away from ASU, and all local... more