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Holiday Inn Express & Suites Tempe, an IHG Hotel

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Traveller (82)
Room & Suite (41)
Pool & Beach (15)

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About

#21 of 54 hotels in Tempe
Location
Cleanliness
Service
Value
Hotel near Phoenix Sky Harbor International Airport (PHX) and Arizona Mills Mall in Tempe, AZ For a convenient location in a lively city, stay at the Tempe Holiday Inn Express Hotel and Suites, located less than 20 minutes from downtown Phoenix. Our hotel, only six miles from the Phoenix Airport (PHX) keeps you close to both business districts and magnificent desert landscapes. Our Tempe, AZ hotel is conveniently located close to several businesses near downtown Phoenix, such as Honeywell, State Farm, the American Heart Association, Wells Fargo, Arizona State University and Arizona University of Advancing Technology. We offer flexible meeting space with catering and a Business Center to help you host your next event. For leisure, enjoy watching IMAX or playing at the interactive Tilt Studios next door at the Arizona Mills Mall. While you are there, check out SEA LIFE Centre Arizona and LEGOLAND Discovery Center Arizona, sure to be a hit with the entire family!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
292Reviews6Q+A43Room tips

Reviews
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Camille P wrote a review Feb 2024
1 contribution
This hotel is right next to a busy freeway. If you get a room on the freeway side of the hotel it will be extremely noisy. If you can't block out freeway traffic you should stay elsewhere. There isn't enough parking and there are feral cats which was distressing to my family.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 2 weeks ago
Hi Camille P, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary Jane L wrote a review Nov 2022
2 contributions
Hotel's Favourite
Not only was this the nicest Holiday Inn Express we’ve ever stayed in, the staff, especially Stephanie, was excellent. She was like a ray of sunshine when she greeted us on our arrival. Our room which was recently remodeled had plenty of room to spread out our luggage. The bed was perfect and the pillow were nice and thick which we love. The breakfast was hearty as well. If we are ever in the area, we will be back. This hotel should set the standard of excellence for all the hotels in their chain.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 15 Dec 2022
Hello 450maryjanel! Greetings from Tempe, Arizona! We know that things are super busy this time of year and we are especially thankful that you chose to spend time with us last month. It is always wonderful when our guests take the time to share with us their experiences with our staff and at the property! Please know that we have forwarded your kind words to Stephanie, so that she knows what an amazing experience she helped to create for you. We hope that you and yours are well this holiday season and that we will see you back in the very near future. Until we see you again, we wish you all the best in your travels! Best Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Able S wrote a review Jan 2024
1 contribution
BEWARE! !!!! This hotel is a sham business. They feed feral cats to keep the rats away. You’ll notice this as soon as you get to the property. Cats everywhere! The room at the end of the hallway on the first floor is where management assigned rooms to their drug dealer friends. The traffic is terrible a noisy and you won’t get moved u less you know someone at the hotel Personally. They use their location to sucker in people in need and screw them over. No refunds ever.
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Date of stay: November 2023
Value
Service
Sleep Quality
Room Tip: Go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 16 Jan 2024
Hi ables2024, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oscar wrote a review Dec 2023
Washington2 contributions
During my stay this past Sunday, I was impressed with the really nice and clean room. However, my breakfast experience went downhill. Unfortunately, the omelette tasted terrible. Additionally, the trash was overflowing, leaving me with no place to dispose of mine. I spent a significant amount of money expecting good food and excellent service, but it turned out to be the complete opposite. My 5 stars plummeted to 1 star, unfortunately, due to a disappointing breakfast experience.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 27 Jan 2024
Hi NorthStar56136939999, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bianca M wrote a review Nov 2023
California3 contributions
I recently had a wonderful stay at Holiday Inn in Tempe. The hotel was clean, comfortable, and had a great atmosphere. The breakfast kitchen in the morning was impressive! Even though it was packed with people on a Sunday morning, Lucia did an incredible job keeping it clean and tidy. Her dedication and hard work made the breakfast experience even more enjoyable.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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doubletslr70 wrote a review Jun 2023
4 contributions
I had a very negative experience at this facility. Upon check-in I was advised that due to past clients causing damage, I would be required to pay a $200 security deposit. I was asked if I would agree to this. I stated I did not agree with this policy; that I was a rewards member for years and that I had never caused damage to anything. The GM basically told me I could take it or leave it and that perhaps I would be happier if I went elsewhere. I continued to discuss this with her. I felt it was unfair to charge such an outrageous deposit without cause and prior notification when I made my reservation. I was informed it was the hotels prerogative. I told her I would have to accept the policy (I knew there was limited lodging due to numerous school graduations and other local events) but I did not have to agree with it. Of course, my husband and I did not cause any damage and the deposit was refunded. My husband and I are senior citizens, presented ourselves as very clean, neat and well-groomed individuals. We do not look like people who party and destroy property. She could easily taken the time to check our rewards account and seen that we were frequent clients and did not destroy property. I would also like to state that this facility is located in an area infested with drug addicts. That is the problem that should be addressed, not charging such a deposit without cause to individuals who frequent Holiday Inn and could easily been vetted.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Areas is infested with drug addicts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 5 Jun 2023
Greetings doubletsir70, On behalf of the staff of the Holiday Inn Express Tempe, we hope that you enjoyed your time in the Tempe area. We hope that your travels have been safe since your departure! We are very sorry to hear that your stay did not go as well as planned. We do hope that the next time you are in Tempe, you are able to enjoy your time wherever it is that you choose to stay. We wish you safe travels on your future adventures!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Santos wrote a review Apr 2023
Los Angeles, California10 contributions21 helpful votes
Shuttle took forever. I was told 10-15 minutes. It took 35, possibly more. Heavily understaffed. There is one person in the front desk handling a fairly big hotel. One person alone. Not a good option near airport. Can’t recommend it period.
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 4 Apr 2023
Hello Santosce, Thank you so much for leaving your feedback for us. Unfortunately, we do not have an airport shuttle, nor are we an airport location. We certainly can understand the frustration you experienced and hope that the next time you are in Tempe, you will give us a chance to make your time here memorable. Until then, we wish you all the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave M wrote a review Sept 2022
Tucson, Arizona12 contributions4 helpful votes
Checked in on a Saturday night as I took the daughter up to the Children's Museum for the day and should have just drove back home. Upon arriving I noticed there was a police car parked in the lot and so I figured at least there's a cop staying at the hotel, but that was not the case. The police must have been called before I arrived and was just leaving after I checked in. Not a good sign. Checked in the room to take a break from the heat and within ten minutes of chilling out, my daughter stuck out her arm to show a bedbug on her arm after laying in the bed. Headed out to dinner and came back to find the intersection of Priest and Baseline flooded with cops. The vape shop and Boost mobile store should have been a dead giveaway that this is a horrible neighborhood to steer clear from. Got up the next day and saw more bugs in the bathroon and so we left as soon as we could. Might be the last IHG stay for a while after this.
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Date of stay: September 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 8 Sept 2022
Hello Dave M, Thank you so much for choosing to stay with the Holiday Inn Express Tempe! On behalf of the staff, we were delighted to have been of service to you during your stay. We are very sorry to hear that your stay did not go nearly as well as expected. While we are unable to accurately predict various circumstances with our guests, one of the the things that we can do is maintain our property. We definitely appreciate being made aware of the pest challenges within your room. Please know that we do have a pest control company that not only treats the property regularly for any challenges, but also handles any other pest problems that may be encountered. As we were unable to find a record of your challenges with the front desk , nor were we able to locate your reservation based on your user name, it would be greatly appreciated if you would contact the hotel directly so that we may know the room number to have it inspected and, if need be, treated so that future guests do not encounter the same challenges. Please contact the hotel at your earliest convenience at 480-831-9800 so that we may better assist. Again, we truly do apologize that your stay was not up to expectations and hope that you will come back to see us in the future so that you may have a more typical guest experience. Thank you traveling and for staying with us! We hope to see you in the near future. Until then, may all of your travels be safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexander W wrote a review Aug 2022
3 contributions
I came here last week to visit family and to go to a concert, my friends recommended this hotel because of the friendly staff and especially with breakfast they serve in the morning. But those 3 days that I've been here there wasn't no variations, there was only omelets every morning. I came her thinking there would be different breakfasts but u guess they serve the same thing every morning. That's the reason I'll put 3 stars out of five, other than that all the rooms were very clean and staff were very friendly
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 18 Aug 2022
Hello Alexander W, Greetings from sunny Tempe, Arizona! We do hope that all has been well with you since your stay and that your travels have taken you to some other exciting destinations! Thank you for taking the time to leave us a review and let us know how we did! We appreciate the feedback that we receive from our guests as your time is not only valuable, but it lets us know how we can improve our services and amenities for current and future guests. We are very excited to hear that you enjoyed your stay with us and that our staff and rooms were as friendly and clean as advertised. We certainly understand the disappointment felt with only having omelets each day, and hope that you will accept our apologies. We realize that omelets every day is less than thrilling, and we usually will mix it up with scrambled eggs. Unfortunately, there have been some challenges with our food provider and while we do realize that the omelets were repetitive, we appreciate your patience while we researched and discovered other options. We do hope that you will be back to see us soon, so that you are able to experience our breakfast during a time when all is running smoothly. Until we see you again, we wish you safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M. Tollefson wrote a review May 2022
Seattle, Washington72 contributions14 helpful votes
We stayed here for one night after driving from Sedona to be close to the airport before flying out. Pros: Room was spacious and clean; Microwave and refrigerator in the room; Friendly staff; Check in was fast and easy; Close to some restaurants and a shopping center; Lots of storage space: closet, drawers, hanging hooks; Cons: Traffic is noise especially if you have loud car's with those huge mufflers.
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Date of stay: April 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holly McGinty, General Manager at Holiday Inn Express & Suites Tempe, an IHG Hotel
Responded 12 May 2022
Greetings thetollefsons, Hello from sunny (and soon to be very hot) Tempe, Arizona! On behalf of the staff, thank you so much for choosing to stay with us during your time in the Phoenix / Tempe area. We were honored to have been given the opportunity to be of service to you. Thank you for letting us know how we did! With each guest stay, we strive for the very best in service and accommodations, therefore hearing that your stay was a success is truly wonderful! We hope that we will see you again on your next visit to the area. Until we see you again, we wish you safe and exciting travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£110 - £217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites tempe, holiday inn tempe, holiday inn express tempe, tempe holiday inn
FORMERLY KNOWN AS
AmeriSuites Tempe/Arizona Mills
LOCATION
United StatesArizonaCentral ArizonaTempe
NUMBER OF ROOMS
128
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES TEMPE, AN IHG HOTEL - Updated 2024 (AZ)

Frequently Asked Questions about Holiday Inn Express & Suites Tempe, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Tempe, an IHG Hotel?
Nearby attractions include SEA LIFE Arizona Aquarium (0.3 miles), Legoland Discovery Center (0.5 miles), and Arizona Mills (0.3 miles).
What are some of the property amenities at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Tempe, an IHG Hotel?
Conveniently located restaurants include Aunt Chilada's Tempe, Garcia's Mexican Restaurant, and Joe's Crab Shack.
Are there opportunities to exercise at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Tempe, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Tempe, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Tempe, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Holiday Inn Express & Suites Tempe, an IHG Hotel?
Many travellers enjoy visiting Mesa Arizona Temple Visitors' Center (8.7 miles), Downtown Historic Area (8.0 miles), and Rosson House Museum (7.7 miles).