Well I stay in a lot of Choice Hotels...(family that Holiday inn belongs to) so I aquire a lot of Hotel points. I am glad I used hotel points for this hotel. First of all city of Williams AZ seems to live off tourism, it benifits from both Grand Canyon tourists and Route 66 tourists. So all hotels in this... more

No, its not the fanciest hotel, but its comfortable, clean and the staff was very nice. And after traveling all day its just a great place to rest and have a nice dinner at the adjoining restuarant. more

There didn’t seem to be much of a selection of hotels in Williams. I paid $64/night as a federal employee. An AAA rate would have been about $96. It is an older, classic Holiday Inn. It is two stories with no elevator. It is in pretty good shape. We had 2 queen beds and each bed had 4 pillows. The... more

Location was good. We were checked in quickly and all requests were honored in a friendly professional manner. Older hotel but our room was very clean. Pool area was also clean and nice warm pool with larger hot tub. Request first floor if stairs are a problem as the property does not have an elevator. Internet was spotty in the... more

We spent one night here on a road trip. The staff at the desk were less than friendly, even though we are loyalty members of the HOliday Inn group. Our room was reasonably clean and comfortable but the hallways & stairwells were extremely dirty. It didn't look like much vacuuming had been done for quite awhile. Because we were tired,... more

We stayed at this hotel for four nights. Our sheets were never changed. The coffee maker did not work and had to be replaced. There was no refrigerator or microwave. After housekeeping had been there, we still had dirty cups, etc. left all over the room. Also, they seemed to feel that our drinks and snacks as well as our... more

This hotel is perfectly adequate as an establishment, good large shower heads with good water pressure, nice rooms. The problem with it is the fact that the Management and Staff are just not interested in whether or not guests have an enjoyable stay. The plaque on the wall at the front desk details the fact that this hotel is not... more

Service at this hotel explains the demise of the Holiday Inn of my youth. Severe picture quality issues with all but a couple of television channels, their on demand movie service had discontinued service to the hotel and I was unable to access the wireless internet service in my room. Hot water that had been scalding the night before was... more

Stayed one night while visiting Grand Canyon. This isn't the newest hotel and there was wear and tear evident on the exterior. Our room, however, had been recently repainted/remodeled and was just fine. It included a flat screen and was quiet and comfortable. more