Shilo Inn Hotel and Suites - Yuma 2.5* (AZ) - Hotel Reviews

Address: 1550 S Castle Dome Avenue, Yuma, AZ 85365

Region: United States > Arizona > Yuma

Amenities:

Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #19 of 36 hotels in Yuma

Price Range: £

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more less

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Lunasf13

1 review

“Perfect”

Reviewed 15 May 2013 via mobile

I loved my experience at this hotel ... Everything was great , room right by the pool very convenient ... Customer service is excelent and even without reservations I was accommodated more than once .. Military is honored is a plus (;

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Dear Lunasf13, Thank you for posting your comments about your experience at our hotel. It’s people like you who validate our efforts in keeping our hotel at the highest standards of cleanliness and service. We love what we do and are glad you enjoyed your stay with us. Best Regards, Sheri Doney General Manager More

mrrrkva

Staunton, Virginia

Senior Contributor

33 reviews

9 hotel reviews

Reviews in 14 cities

23 helpful votes

“Great place to stay for the money!!!”

Reviewed 11 May 2013

Great place to stay for the money (Under $65) Clean, nice sized rooms. Nice staff. Tube Tv, but what do you want for $65. Refrigerator in room with wireless WIFI with no password! Breakfast was the only dissapointment. Had to wait for them to restock the items and the prepared eggs (for sandwich fast food style) were VERY Cold to... More

Dear mrrrkva, Thank you for taking the time to post a review! We are glad you enjoyed staying with us. I have discussed the issues with the breakfast staff to see if we can improve our service and apologize to you for your experience. I am very happy to hear that you liked the hotel and the staff. We hope... More

Jade D

Tucson

Contributor

19 reviews

3 hotel reviews

Reviews in 8 cities

13 helpful votes

“Old hotel, some neat flair”

Reviewed 8 April 2013 via mobile

I stayed here for 2 nights for work. The hotel and the rooms remind me of an old off the strip Las Vegas hotel. The rooms are small and feel old. There is a microwave and small fridge which is nice. The breakfast is warm but the little room is small and dirty. The staff are friendly enough but they... More

Dear Jade D, Thank you for posting a review of your recent stay with us. I understand you were unhappy with the cleanliness of our breakfast room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping... More

ILtoCO

Olney, Illinois

7 helpful votes

“Decent hotel - nothing fancy - but clean”

Reviewed 16 March 2013

We stayed here for several nights. The rooms were a little dated (no flat screen tv, the alarm clock looked fairly old, the frig wasn't new by any means. The common areas were newer and the overall grounds were in good condition. No issues parking or getting to the hotel. The room was clean and that's what mattered most to... More

Dear IltoCO, Thank you for sharing your comments about your experience at our hotel. It’s people like you who validate our efforts in keeping our hotel at the highest standards of cleanliness, service and facilities. We love what we do and are glad you enjoyed your stay with us. Best Regards, Sheri Doney General Manager More

ABTex10

Keller, Texas

Reviewer

3 reviews

Reviews in 3 cities

“Awful....”

Reviewed 11 March 2013

Unfortunately we followed the recommendation of a colleague that didn't do his home work and spent the weekend at this hotel. Supplies are very far and between. The hotel smelled like a nursing home, you know that overwhelming smell of urine? Yuma has plenty of new hotels to offer. Don't stay at this one unless the are doing som major... More

Dear ABTex10, We appreciate you taking the time to review your recent stay with us I am sorry you felt this way after leaving the hotel. I can assure you that I will use this review as a training point to ensure we are all paying strict attention to detail during routine maintenance of our suites and grounds. We do... More

Richard R

Yuma

“One night accommodtion”

Reviewed 7 March 2013

Review collected in partnership with Easytobook.com

Ron T

Medicine Hat, Canada

4 helpful votes

“Very nice!!!”

Reviewed 4 March 2013

We stayed at the Shilo Inn for 9 days while playing the snowbird routine. A great place to use as a base for day trips into Mexico.The hotel location is great for getting around Yuma and area. Breakfast was the usual stuff but very good. Every thing was clean and neat. The pool and spa area was very well looked... More

Marcia B

Bella Vista, Arkansas

26 reviews

4 hotel reviews

Reviews in 5 cities

“Wonderful Hotel!”

Reviewed 7 February 2013

Very nice place to stay. Clean and they wanted to help with whatever you needs are. The pool and hot tub is wonderful and convenient to get to. Hot breakfast offered! And, pet friendly! Right off of Hwy 8 on 16th St. making it easy to get around all of YUMA!

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See 2 more reviews by Marcia B for Yuma

Dear Marcia B, Thank you for the positive feedback on your recent stay at Shilo Inns! We hope to welcome you back on your next visit to Yuma. Sincerely, Sheri Doney General Manager More

Shahbaz1

“The worst hotel I have ever stayed at.”

Reviewed 4 February 2013 via mobile

Terrible!!! bed was dirty full of hair and who knows what!!! They brought new sheets to my room for me to changed them after I called the front desk and complaint...the rooms stink pretty bad also. Their answer to my complaints was" well... this is not the four seasons", are you serious? My company is paying them a lot of... More

Dear Shahbaz1, I am sorry to hear about the areas of concern in your guest room. Please know we take your comments very seriously and use them as a tool to improve. I shared your review with the staff and discussed the need to respect and appreciate our guests while providing the cleanliness our guests expect. I would like to... More

Louise D

London, United Kingdom

25 hotel reviews

Reviews in 28 cities

19 helpful votes

“Great pool!”

Reviewed 17 November 2012

We had a great stay in this hotel. Everyone was friendly and the rooms were spacious and friendly. The Shilo has an absolutely great outdoor pool which is heated and open all year round. We were surprised how warm the water was even at 6 pm in November. I would definitely recommend this hotel if you have children or you... More

Dear Louise D, We are so pleased to hear about your awesome experience at our hotel, and look forward to having you stay with us again anytime you are in the Yuma area. Best Regards, Sheri Doney General Manager More

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Shilo Inn Hotel and Suites - Yuma Reviews

Shilo Inn Hotel and Suites - Yuma

102 reviews from our community

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