This morning, I rang the Oriel House Hotel to enquire about a room for 2 nights over 30/31st January 2012. I was immediately given a price of €60 with breakfast - I had not even had a chance to mention hat I had collected voucher from the Irish Sun that enabled me to a discount.
I then mention that I...
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Thank you for your feedback. We have investigated your comments and are unsure how this complaint was generated, if you could call me so I can go through the details. Looking forward to hearing from you.
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had one of the best treatments from a lady called joyce felt brillant afterwards
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Thank you for your lovely comments ref our spa therapist, I will ensure Joyce receives the nice feedback. We look forward to welcoming you back to the hotel and spa in the future.
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I have stayed in the Oriel House Hotel 3 times. The hotel itself is a lovely building with the original house and the Hotel extension being very attractive. Two of the rooms I sated in were very nice, 251 and one on the second floor to the right of reception were very nice with lots of space, big bathroom and...
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Thank you for your comments. Will speak to the Food and Beverage team here at the hotel to investigate comments ref the food. We look forward to welcoming you back in the future.
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Booked a great deal with hotelsireland.com and stayed for 2 nights at Oriel House Hotel. Was a great stay, lovely staff, clean rooms and spa/sauna area, great breakfast in the Powderkeg and superb dinner in the Orgialla Restaurant. Definitely will stay again!
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Delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.
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Nice hotel - very clean. Effecient staff, good sized rooms - food in the Powder Keg is decent and it was all hassle free. Facilities for everyone, pool and a spa. Great hotel to have in Ballincollig.
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Thank you for your nice comments, will ensure all the team are advised on your positive feedback
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Really nice hotel. Staff are very friendly. Bar food menu was pretty limited but food was good. Room was good and spacious. Didn't have enough towels but got more from housekeeping the next day. BUT, and it was a really BIG But, there were functions on both nights that we stayed and we could hear the music all night long!...
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Thank you for your comments. Will carry out re-training with regards to room allocation as we endeavour to allocate rooms to ensure guests are not affected from our function business. We look forward to welcoming you back to the hotel in the future.
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Got a deal using grabone.ie for two nights with breakfast. My girlfriend and I drove down from dublin and it was relatively easy to find. When we arrived we were greeted with a smile and given our keycards to the room without any hassle. We were surprised at how spacious the room was and everything was clean and neat. The...
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Thank you for your lovely comments. We are delighted you enjoyed your stay here at the hotel, I will ensure all the team are advised on your comments. We look forward to welcoming you back to the hotel in the future.
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Just stayed in this hotel for two nights b&b with one dinner. Very nice hotel with comfortable rooms and very nice food. A special mention to one member of staff is required. Mr Barret went out of his way to recharge my car battery when my car went dead. He even stopped to have a chat with us during our...
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Thank you for your lovely comments. Mr Barrett is delighted to have been of assitance and looks forward to welcoming you back in the future.
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Stayed in this hotel on Saturday night. lovely hotel great leisure centre and one of the best steam rooms i have been in. The food was excellent, we ate in the dining room. The rooms were spacious and super comfortable beds. The staff were lovely and friendly. would certainly stay here again
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Thank you for taking the time to write your review and share your positive feedback. I am delighted that you enjoyed your stay and thought so highly of the staff. I have passed all the feedback onto the team here at the Oriel.
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Didnt have the pleasure of staying in this hotel but spent the whole day in this hotel and had our dinner. The food was excellent it was a carvery because of sunday and it was a good 2 hours into service so we didnt expect the veg to be up to much. It was as fresh and being just made....
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Delighed to read your postive feedback on our bar food. I have passed your positive comments on to all the team here at the Oriel.
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