We were booked into the Ocean Resort for the New Years 2008/Jan 2009. When we arrived at the hotel we were informed that there was no availability as the rooms we destroyed due to bad weather, we stood our ground and demanded to see the rooms that were destroyed? They didn't show us these rooms but eventually they found rooms... more

My family and I have just returned from a weeks break here, when we first arrived we thought wow what a lovely place to stay and it was lovely very clean and the rooms were well equiped, with a bedroom and kitchenette, bathroom and living room with two sofa beds. The pools were nice and there was a park on... more

Arrived home last night after staying for a week. We were staying in the Nogul apartments which were cleaned every day, fresh towels every day and sheets changed twice a week. The downside was it has been taken over by Alltours which i German through and through. The animation team spoke very little English and were pretty hopeless. No rifle... more

I have never submitted a review prior to this, but I feel a sense of duty to all none German speaking, Ant hating, Thief loathing people like myself to do so. I took my family of four away for Christmas and new year, and chose this hotel because its description ticked all the boxes. we even have friends that had... more

It is not all as bad as others make out. We spent a fortnight here, not expecting to be in the Nogal annexe but were so had to make the most of it, It was cleaned daily but very basic apartment, had myself, husband, 15 yr old son and 8 yr old daughter all in 1 bed apt supposed to... more

after reading recent reviews we did wonder what we were going to....it was not quite as bad as some reviews in that the apartments were very clean, cleaned daily with clean towels and linen twice weekly. However we booked the ocean palace resort not the annexe we were shoved into, this was not made clear when the holiday was booked!... more

I don't know how this hotel has been graded as 4*, definately only 3* standard. We didn't mind too much as we had got a good deal and only really paid 3* value. We stayed in a suite in the main building, which was clean and modern. Basically a small one-bed appartment. Kitchenette included a toster, kettle and microwave, but... more

Got back from here a couple of days ago and had a really good time. i went with my friend and we went for a clubbing holiday. didn't want to stay in the centre of Plays De Las Americas as we wanted a nice quiet hotel during the day. It was only 10 Euro's there and back so we were... more

After we had booked our holiday we then read many bad reviews on the Ocean Palace. However our experience was not quite as bad as some reviews made out. The complex does have issues and is definitely nearer to a 3-star rather than a 4-star. We booked 3 apartments for our party of 9 (6 adults, 1 child & 2... more